Technical Support Representative
Complex customer oriented technical troubleshooting. Utilized data, observations, tools, and reports to troubleshoot technical based issues.
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Sol Rivera previously worked as Technical Support Representative at Ubisoft and Head of Spanish Support Department/Customer Support Department Supervisor at Etix. Sol Rivera holds Associates, Business Administration And Management, General from Liberty University.
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Morrisville, North Carolina, United States
Complex customer oriented technical troubleshooting. Utilized data, observations, tools, and reports to troubleshoot technical based issues.
Morrisville, North Carolina, United States
Support Department Supervisor who handles customer and client requests. Oversees agents with their customer related inquiries and training them to higher positions in department. Helped create a Spanish support department where previously, there was no one else to be able to engage with Spanish speaking individuals.
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Sol Rivera is based in Durham, North Carolina, United States.
Sol Rivera has worked for Ubisoft and Etix.
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Sol Rivera holds Associates, Business Administration And Management, General from Liberty University.
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