Riyad Abdelkarim Email & Phone Number

Coppell, Texas, United States

Dallas-Fort Worth Metroplex

Supported profit center sales and profitability initiatives through the extension of customer credit and management of accounts receivable portfolios, consistent with overall Company guidelines and under the supervision of the Director of Finance.– Evaluated creditworthiness of new and existing customers, authorized and monitored customer credit limits, and credit-approve sales orders in accordance with delegated limits of authority and overall company credit policies.– Managed the accounts receivable portfolio of assigned profit center(s) through timely collection follow-up with customers, resolution of disputes, and enhancement of cash flow within established days sales outstanding (DSO) and delinquency guidelines.– Established and maintained customer relationships in support of both sales and credit management initiatives.– Coordinated with Director of Finance, Corporate Legal Department, outside counsel, or collection agencies, as necessary, on asset-recovery strategies and tactics.– Assisted profit center management in the review and negotiation of contract and purchase order terms and conditions.– Protected and enhanced profit center profitability through the administration of appropriate cash discount and service charge programs.– Established and maintained procedures to maximize secondary job protection (Mechanics Liens, Payment Bonds, etc.).– Kept profit center management, Area Financial Manager, and Director of Finance informed on matters related to customer accounts and credit trends within the assignment or territory.– Assisted in the evaluation of unapproved suppliers, and ensured customer satisfaction prior to payment of unapproved suppliers.

Lewisville, Texas, United States

Dallas/Fort Worth Area

Generates financial reports, analyze and interpret retail data such as revenues, profit margin, expenses, and competition.– Performs competitive products research and analyze consumer behavior to ensure our store meets and exceeds client expectations.– Oversees personnel management including but not limited to, hiring, training, and mentoring/coaching sales associates, providing leadership and direction to all employees and ensuring all employees adhere to the company's policies and guidelines. – Monitoring inventory stock levels for products and evaluating sales trends, and ordering merchandise based on demand.– Developing a loyal customer base and increased sales volume through personal attention to customers; handling calls, responding to inquiries, resolving customer concerns, ensuring exceptional experiences, and increasing customer overall satisfaction.

Dallas/Fort Worth Area

Achieved financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, managing labor and supply costs to work within financial budgets, and initiating corrective actions– Managed retail staff, including cashiers and people working on the floor, and ensured consistent adherence to company policies, procedures, and performance standards.– Acted as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasks, and Motivated employees to perform well– Managed inventory control and storage, maintained up-to-date work records, and maintained a safe and clean working environment.– Consistently exceeded company expectations regarding sales goals, friendliness, operations, communication, and store improvement.

Mansfield, Texas

Liaised with loyal customers, kept in touch with suppliers, budgeting, implementing safety policies, and maintaining inventories. – Resolved problems concerning transportation, logistics systems, imports, or exports.– Managed all aspects of recruiting and hiring of staff and motivated staff to perform their best. Created marketing and promotional materials.– Planned and developed procedures to improve operations and efficiency.– Answered and assisted with all customer questions/ issues, complaints, and gather any information that was needed to resolve all situations. Provided optimal levels of customer services for clients.

Arlington, Texas

Greet & seat customers. Taking orders, serving food and drinks, and removing dinnerware from the table in a timely manner.