Riya John Email & Phone Number

Chippenham, England, United Kingdom

• Spearheaded delivery of multiple projects of varying size and complexity, within assigned scope, time and cost constraints; delivered all projects on-time and within budget, achieving 100% customer satisfaction rates• Streamlined project governance in terms of reporting and communication cycles throughout the project to external and internal stakeholders.• Efficiently partnered with more than 10 business, technical, operations and 3rd party vendor teams for all phases of the project starting from analysis, build, test, deployment and post-implementation, supervising all key results to achieve 100% on-time completion.• Collaborated with multiple stakeholders to define project requirements, objectives, and deliverables, ensuring alignment with business goals.• Proactively tracked all risks using comprehensive RAID (Risks, Assumptions, Issues and Dependencies) Logs and identified least ~10-15% of high impact risks for early mitigation and avoided risk crystallization.• Chaired the Change Control Board (CCB) meetings to review and triage new Business Requirements and made sure high-priority business requirements are prioritized to be picked up by Development Team.

India, Us

• Successfully managed end-to-end lifecycle of multiple IT projects, including project initiation, planning, execution, monitoring, and closure/transition.• Collaborated with key stakeholders to define project objectives, scope, and success criteria, ensuring 100% alignment with business goals and strategic initiatives• Proven expertise in managing relationships with stakeholders at various levels, including executives, department heads, and end-users.• Organized regular project meetings, providing updates on project status, risks, and issues to senior management, Steering Group and other key stakeholders. • Streamlined the Sprint Planning process by assisting the Product Owner (PO) with Backlog preparation, User Story prioritization & refinement and thereby decreasing the lead time for user stories by 20%. • Conducted and improved scrum ceremonies such as sprint planning, stand-up, review and retrospectives by time-boxing and ensuring 100% adherence.• Led effective collaboration with external suppliers, resulting in the identification of clear project scope and responsibilities. Enhanced negotiation and communication skills through successful supplier liaising.• Completed Project Costing, Budgeting and forecasting for all projects, guaranteed projected budget approval and made sure all billing milestones are with-in the acceptable thresholds for 100% of the projects.• Acted as the first point of contact for conflict resolution within the project and its stakeholders.• Maintained up-to-date legal documentation throughout the entire project, ensuring compliance.

Hyderabad Area, India

• Led a team of five members.• Was appointed as the overall QA Coordinator by the Client to co-ordinate and report tasks performed by client side QA resources as well as Cybage QA resources.• Allocated tasks daily to India and client QA resources.• Followed processes required for the project.• Prepared Ramp-up plans for new resources.• Imparted project related trainings to new resources.• Imparted Knowledge sharing sessions to team members.• Provided demos to Client’s clientele.• Interacted directly with client’s clientele for resolving their issues during UAT.• Prepared weekly plans for the team.

Pune Area, India

India

• Mortgage soft Online Testing – Detailed manual functionality testing was handled and all the changes made by the developer on the clients’ requests were tested on a regular basis.• Pixl Online/Wholesale Site Testing- Detailed manual functionality testing was handled and all the changes made by the developer on the clients’ requests were tested on a regular basis. • Automation Testing – Worked on the IBM Rational Functional Tester in the process of automating different types of testing procedures done. • Products (Loan Program)and Ratesheets Testing- On the basis of a products’ SRS, test cases were prepared and a manual testing was done on the software tools MOL and Wholesale sites so as to verify whether the clients requirements of a product (loan program) and its corresponding rate sheets are met and are made available to the client.• Forms Testing- All the documents required for the client to apply for a particular loan program were tested and relevant macros were tested to check if correct data is mapped and populated on the form, using the TransForm tool.• GUI Testing- Test cases were prepared and tested to check for the functionality of all the html links, calculations, GUI objects etc which are present on the software tools (MOL and Wholesale sites).

Pgdit, Information Technology, Distinction

Be, Computer Science, Distinction