Service Supervisor
Current- Provided guidance to improve team service quality through coaching, job assessments, and competency enhancement instructions.- Handled additional responsibilities related to customer complaints, ensuring appropriate actions are taken.- Created monthly and annual service reports for customers, and assisted in customer audits according to applicable standards.- Oversaw and managed the team's activities according to company guidelines and also kept track of materials used, fuel… Show more - Provided guidance to improve team service quality through coaching, job assessments, and competency enhancement instructions.- Handled additional responsibilities related to customer complaints, ensuring appropriate actions are taken.- Created monthly and annual service reports for customers, and assisted in customer audits according to applicable standards.- Oversaw and managed the team's activities according to company guidelines and also kept track of materials used, fuel usage, and technician team salaries. Show less