• Experienced Human Resources Business Partner/Manager with strong delivery focus and commercial awareness, work closely with the business to achieve corporate objectives and add value by understanding the needs to achieve results through aligning HR practices and procedures to business needs.• Works with administrative and operational management to forecast and plan staffing needs, and responsible for development of a recruitment strategy/plan to meet these requirements.• Manage recruitment process and life cycle, including initial assessments, CV searches, shortlists, candidate interviews and reference checks to determine if candidates are suitable for internal opening/s or for retention on the HR database.• Develop program to recruit graduates of colleges, universities and other educational institutions • Creates and monitors, in conjunction with each department, the annual recruitment budget • Ensures the Recruitment and Staffing activities are accomplished. • Directs the internal and external recruitment efforts, including internal and external job posting (recruitment agencies, job portals, job fairs and other avenues of recruitment) • Develops and maintains relationship with employment agencies, educational institutions and other recruitment sources, evaluates their services and recommends most suitable body for specific recruitment needs • Develops, implement and maintain ‘best practice’ recruitment and selection policies, systems, procedures, and tools including strategies and selection techniques which are in line with legislative and policy. • Provide monthly/ weekly analysis reports on various recruitment activities • Advise management on organizing, preparing or implementing recruiting or retention programs.

• Talent Acquisition and Resource Management• Recruitment and Selection of mid and senior level management, and technical hiring for IT department (e.g.: PHP, Dot Net, Database etc).• Managing and Monitoring all HR Operational and Recruitment activities and team. • Monitoring and Conducting first line interview and short listing.• Communicating at all levels and building employee relations.• Preparing and coordinating with candidates for final interviews with top management.• Co-ordinating with team members for ensuring smooth and effective operation.• Monitoring, Planning, Budgeting and implementing effective hiring process (recruitment).• Sorting out the timing sheets, attendance and pay related issues. • Involve in employee relation issues and grievances.• Dealing with employee quires related to HR Policies and explaining the procedures. • Handling Employee Exit Process (resignation and termination).• Analysis of feedback provided by employee at the time of resignation and preparing the report for Retention. • Working on SOP’s and evaluating policies.• Evolve in designing Compensation models for current and new hires.• Conduct Orientation of new hires and maintaining training plan.

• Talent Acquisition and Resource Management• Screen all the resumes and conducting telephonic assessment. • Arrange Interview and Assessments for short listed candidates.• Conduct first line interview and short listing.• Arrange all short listed interviews for further phases. • Communicate at all levels and building employee relation.• Prepare and coordinate with candidates for next interviews with top management.• Handle team members for ensuring smooth and effective operation.• Plan and implement effective hiring process.• Contact candidate’s follow up with candidate and managing candidate pipeline.• Maintaining timely documentation of all conversation with candidates within our internal database. • Handling Employee Exit Process (resignation and termination).• Planning, Budgeting and implementing effective hiring process (recruitment).

• Staff training and coordination.• Providing training and induction to new Staff.• Sorting out the timing sheets and pay related issues and reporting to main office. • Provide coaching to staff regarding trading legally and safety and how to adopt new changes as required by Head office to improve sales and satisfy our customers.• Active member of BIG (Business Involvement Group) to resolve the issues between staff and management.• Health and Safety issues related to Stock Controlling and replenishment. • Working as team and communicating at all levels with staff and management. • Providing excellent internal customer service by following up and providing alternatives to the staff.

• Staff Loan Disbursement • Monitoring all loan disbursement documents• Monthly reporting to head office• Settlement and take over finances of staff from other banks• Communicating at all levels and updating appropriate departments/staff as required• Meticulously inputting information in spreadsheets and computer systems.

• Controlling Credit Limits of corporate clients.• Explaining clients of their rights alongside the companies terms and conditions• Providing excellent customer service providing alternatives to our customers• Maintaining the accounts according aging limits of the clients.• Monthly reconciliation of the accounts and report to the manager.• Working on Back Office Sales System.• Looking after the settlement of Internal Accounts and Credit Card transactions.