- Define the Research Road map and drive its implementation and to enable the users and decision-makers to take informed decisions by making relevant customer information and insights readily available to users.- Investigative reports on product/segment trend, impact of market offerings, identification of potential window for future market.- Regular customer analysis (Understand customer & market behaviour through customer satisfaction, brand performance) and follow up reports (ToM… Show more - Define the Research Road map and drive its implementation and to enable the users and decision-makers to take informed decisions by making relevant customer information and insights readily available to users.- Investigative reports on product/segment trend, impact of market offerings, identification of potential window for future market.- Regular customer analysis (Understand customer & market behaviour through customer satisfaction, brand performance) and follow up reports (ToM, Likeability, Awareness, Satisfaction, Network quality) for management & different stakeholders with recommendation with action plan- Sales tracking and enhance the market share. Maintain trade satisfaction to ensure fast counter. Control on market – sales force, sales market tracking, market share growth mechanism based on potentiality.- Maintain and enhance the market intelligence system to remain first mover and to ensure fast counter- Develop, manage & implement research strategy and calendar for the month, Quarter and year. - Manage agencies and negotiate for best delivery- Regular market survey/research through in house / external resources. Show less

- Build measurement, analysis and reporting structure- Instigate survey, intelligence, quality & benchmarking efforts.- Study & analysis on HR priority & impacting issues.- Business Reports & presentations.- Develop Archive Center as a central mechanism / source of data and sharing with relevant stakes within HR.- Implement Balanced Scorecard and reflect the performance of the division.

Grameenphone is one of the largest mobile phone company in Bangladesh.Responsibilities: Continuous study & analysis on ‘as-is’ & ‘best practices’ and inputs to Mgt, Evolve customer-centric New Concepts, Approaches, Automation and Technology solutions, Encourage & process innovative ideas & initiatives.Instigate survey, intelligence, quality & benchmarking efforts. Projects & Actions follow up.

Worked: Regions, Commercial DivisionResponsibilities: Report Preparation & Analysis (Daily, Weekly & as per management requirement).Ensure smooth coordination between regions & remaining part of GP. Assisting Regions Management to continue different divisional activities efficiently and effectively. Documentation of regional process. Process monitor, optimization (in terms of cost, manpower & time) & control for all regional processes. Coordination, preparation & submission various… Show more Worked: Regions, Commercial DivisionResponsibilities: Report Preparation & Analysis (Daily, Weekly & as per management requirement).Ensure smooth coordination between regions & remaining part of GP. Assisting Regions Management to continue different divisional activities efficiently and effectively. Documentation of regional process. Process monitor, optimization (in terms of cost, manpower & time) & control for all regional processes. Coordination, preparation & submission various research.Achivements: Exploring Bangladesh: Country economic report. Exploring Business: Exploring Bangladesh Krishok Kotha (Farmers talk): Project for farmers help line. Show less

Worked: Research & Recommendation Unit, CMDResponsibilitiesConceptual framework development of various research, formulation and testing of Research Hypothesis, conduct research, analyzing and interpreting the field data. Database designing (SPSS), data analysis. Prepare reports & research proposalAchievements:* Experince on EDGE; * Mind mapping on Grahak Katha; * Welcome tune: Subscriber perception about welcome tune; * Network Customer View. * 30 paisa impact on… Show more Worked: Research & Recommendation Unit, CMDResponsibilitiesConceptual framework development of various research, formulation and testing of Research Hypothesis, conduct research, analyzing and interpreting the field data. Database designing (SPSS), data analysis. Prepare reports & research proposalAchievements:* Experince on EDGE; * Mind mapping on Grahak Katha; * Welcome tune: Subscriber perception about welcome tune; * Network Customer View. * 30 paisa impact on network; * ERS from GPSD: Customer perception; * CIC customer view & competitors offerings; * World Wide Telecom Trend; * Economic analysis of Bangladesh Show less

Samata is a landless people’s organization and working in the most challenging area of development in Bangladesh. Responsibilities: Develop conceptual framework & Formulation of Research Hypothesis, testing the Hypothesis at field level by collecting & analyzing the data, Database designing (ACCESS, SPSS environment).Achievements: * Study on the status of Kabuliats and Khas Land Distribution in Bangladesh, Contact Organization: Ministry of Land, FNB (Federations of… Show more Samata is a landless people’s organization and working in the most challenging area of development in Bangladesh. Responsibilities: Develop conceptual framework & Formulation of Research Hypothesis, testing the Hypothesis at field level by collecting & analyzing the data, Database designing (ACCESS, SPSS environment).Achievements: * Study on the status of Kabuliats and Khas Land Distribution in Bangladesh, Contact Organization: Ministry of Land, FNB (Federations of NGOs in Bangladesh).* Research on Land conflict of Bangladesh based on news published in national daily during 2005, Conducted by:Samata.* Study on Impact of Khas land in the livelihood of Samata's landless group member. Conducted by: Samata* A comparative impact study on getting Khas land through Ghughudaha beel Movement in livelihood of landless people around The Ghughudaha Beel, Conducted by:Samata Show less

Protikriti is a house of consultants, involved in organizational capacity building through training & social research .Responsibilities: Regular Correspondence with partners and clients of the organization, Organize & Facilitation in training and workshop. Research Design, analyzing and interpretation & prepare reports. Database designing (in ACCESS, SPSS environment).Achievements: * Training manual: Child rights, Women violence, Disability. * Training coordinate: ROSC… Show more Protikriti is a house of consultants, involved in organizational capacity building through training & social research .Responsibilities: Regular Correspondence with partners and clients of the organization, Organize & Facilitation in training and workshop. Research Design, analyzing and interpretation & prepare reports. Database designing (in ACCESS, SPSS environment).Achievements: * Training manual: Child rights, Women violence, Disability. * Training coordinate: ROSC (Reaching Out of School Children)Documentary film: Woman with disable.* Make web site for Protikriti Communications. Show less

CARE Bangladesh, IDUI- HIV Program.Responsibilities: Rapport building, mobilize the groups & awareness rising. Short report on the hazardous condition.Data checking and data coding, database designing (SPSS & Access), entry & analysis.Achievements: IDU-Drug: A database management software which used for Drug users data analysis at CARE-Bangladesh

ILO (USDOL Worst forms of child labour project)Responsibilities: Rapport building, mobilize the groups & awareness rising. Short report on the hazardous condition.Data checking and data coding, database designing (SPSS & Access), entry & analysis. Field level data collection through structured and unstructured interview, Focus group discussion, Data checking and data coding, Short report on the hazardous condition.Achievements:* ILO child labour database design.