At Transdata, I began as a Customer Service Representative in customer support and swiftly transitioned to a campaign centered on the UAE market in sales. Within 1.5 months, I advanced to the role of Business Development Executive, spearheading multiple campaigns and driving a significant 30% increase in company profitability.As an Account Verification Officer Sales at Naeem Electronics, my role involves meticulously verifying customer information and assessing creditworthiness for product purchases on installment plans. I facilitate seamless transactions by ensuring compliance with company policies and financial regulations. Through effective communication and customer engagement, I support sales teams in achieving targets while maintaining high standards of service and integrity.With over 6 years in the construction industry, I excel in project management, operations, and team leadership. I've overseen large-scale projects, improving efficiency and cutting costs by 20%. Key achievements include on-time, on-budget delivery of multi-million-dollar projects with high safety and quality standards.I commenced my career at Mobilink as a Customer Service Representative in outbound services. Leveraging my skills, I transitioned to the Network Complaint Unit department. Within 8 months, I earned a promotion to Team Lead of the Network Complaint Unit, where I continue to excel in managing and resolving network-related issues. As the Network Complaint Unit Team Lead at Jazz, I oversee a team of engineers in swiftly resolving network issues, ensuring minimal customer disruption. With strong leadership and technical expertise, we prioritize effective communication and efficient problem resolution to maintain network reliability and customer satisfaction.As a Customer Service Representative Team Lead at Abacus Consulting, I started in the Telenor inbound campaign, quickly establishing expertise in resolving customer inquiries and enhancing service delivery. Within 1 year, I was promoted in recognition of my leadership and performance, then overseeing a team dedicated to providing exceptional customer support and ensuring seamless operations.