Rizwan Modi Email & Phone Number

Mumbai, Mh, In

Surat, Gujarat, India

Over a decade of experience in driving managerial and instructional skills to identify, develop, and conduct unique training programs and organize high-end professional courses. Strong emphasis on motivational and efficiency programs towards maximizing employee productivity for fast growing organizationsHighly regarded leader, expertise in driving team iniativesto achieve highest levels of corporate goals.• Understanding training needs and customizing learning projects for ongoing employee development contributing to better caliber of professionals at company. Proven ability in identifying areas of development across levels through mapping of skills& competencies for different roles.• Expertise in designing& conducting customized training programs and ensuring that training & development initiatives are aligned with the organizational goals and culture by utilizing contemporary pedagogy, learning tools, and methodology.• Well ingrained with working culture of renowned organizations across industries(such as Insurance & Telecom) and business lines on attributes directly impacting the organizational performance.• Results oriented with strong analytical, communication, interpersonal and organizational skills.

Bengaluru Area, India

• Indentifing the Gaps in knowledge and skills, fill them and provide training to Sales managers and Relationship Managers method of classroom training and OJT .• Conducting product training of Life insurance, Health insurance & Moter Insurance of multiple insurance company.• Handholding Sales force on field and giving one to one inputs after the sales call.• Demonstration of Sales call on field for sales call.• Measuring the sales improvement after training.• Creating training culture,environment and application of learning methods on field .Highlights:• Facilitated the training requirements for 3 locations namely Bangalore, Hydrabad and Chennai, base location Bangalore.• Handling Lead Sales and Upsell channel. • Sucessfully certified on sales process and financial planning module.

Gujarat, India

Key Result Areas : Indentifing and fill the Gap of relationship managers of both Lead sales and Upsell sales team• Identify and review Training & Capability needs and deviseand manage strategies fortraining delivery and organizational adoption to continuously mitigate risk around training initiatives for entire Gujarat region including hubs such as, Ahmedabad, Surat, Baroda and Rajkot with base as location Surat.• Designed and delivered new employee culture training initiative for employees across verticals that successful integrated the company's vision and mission to instill a creative and dynamic culture.• Developed employee training program and materials resulting in increased customer service and annual sales growth.• Conducting MSR and external certification,Audits for call centre.• Handled team of trainers across Gujarat. Highlights:• Facilitated the training requirements for4 cluster; organizedshort and long sessions for online and in-person training and examinations; worked on content customization as per the requirement• Devised individual learning and training materials for in-house courses with significant cost savings