Seasoned IT Professional with 20+ years of diverse experience managing complex technical infrastructure projects.Deep expertise in network and voice infrastructure, including Cisco technologies.Skilled in cloud migration and management with hands-on experience on Microsoft Azure.Proven ability to lead teams, manage budgets, and drive innovation.Presently associated with Department of Health (DOH) – Abu Dhabi, U.A.E as Network Architect Engineer – Lead Team member in Infrastructure Operation. Part of project of migrating DOH services to Azure Cloud in compliance with DGE best practices.Managed and optimized network, voice, and Microsoft Teams communication systems to ensure seamless operations and user satisfaction.Demonstrated expertise in cloud infrastructure management, security, and compliance.Proven ability to lead and collaborate with cross-functional teams to achieve organizational goals.Expertise of handling Cisco L2, L3 devices and IP Telephony system including Contact Centre.Cisco Unified Communications Manager (CUCM) integration with Microsoft Teams Voice, iMagicle Suite for call recording and reporting and InTalk Call Center (3rd Party) Solution.A keen planner, strategist & implementer with demonstrated abilities in the implementation of IT infrastructure for strategic corporate projects and new technology implementation for streamlining IT related operations. Results-oriented individual with strong communication, problem-solving, and organizational skills. I excel at building relationships and working effectively in diverse teams.