As an IT Support Engineer, I have honed my expertise in managing and configuring critical network infrastructure, including Cisco wireless controllers, Apple APs, Cisco switches, and routers. My experience also extends to datacenter monitoring, ensuring uptime and efficiency for key systems, and handling complex installations such as devices, cabling, and access control systems.In my role, I have successfully deployed and configured SonicWall firewalls, CCTV cameras, and QNAP QVR-Pro systems, providing seamless security and surveillance solutions. I am proficient in using network monitoring tools to maintain system integrity and proactively address issues. My commitment to ensuring high performance across IT environments is complemented by my experience in printer setup, cabling, and supporting day-to-day IT operations.I am passionate about leveraging my technical knowledge to solve complex problems, and I thrive in environments that challenge me to continuously learn and grow. My focus is always on delivering reliable and secure IT infrastructure, while ensuring exceptional user support and client satisfaction