• Digital Production Technician normalizes, modifies, and prepares file-based content to defined client specifications and workflows using specific digital media software and hardware systems.• Creating a deliverable Feature/Episodic content of source material against the client’s technical specifications.• Working on assets from content providers like Disney, Warner Bros, Lionsgate, and delivering them to various streaming platforms like Netflix, iTunes, Amazon, etc.• Examining the source materials and performing Audio/Video edits, Transcoding, Mastering, Legalization, Content Mastering, and Subtitle Conformance.• Created FLM (Foreign Language Master) files including sync localized audio, M&E, Dub cards, Audio track assignments.• Performed spot QC on final deliverable files before ingest. • Coordinating and providing technical support to QC, Fulfilment, and Account managers.• Working with industry-standard tools and transcoders like FinalCutPro, Adobe Premiere Pro, Rhozet Carbon Coder, Digital Rapids, Vantage, Compressor, Cinema Tools, and MacCaption.• Collaborated with the team to ensure that departmental jobs are accurately assessed, communicated, executed, and delivered on time per client specifications.• Project management for key accounts like Foxtel.

• Auditing video/media assets thoroughly and coordinating with other teams and getting assets, packages, and delivering them to more than 200+ digital platforms like Google, Amazon, Fandango, etc.• Verifying technical specifications of media content before delivery and ensuring it meets the client’s deliverable specs.• Creating error-free metadata (XML's) for TV/Film content and validating them for clients like Google, Amazon, Zefr…etc.• Submitting files to automated transcoding and forensic watermarking using applications like Vantage and Nexguard.• Delivering a special live sports program (NBC) to streaming partners like Amazon.• A timely escalating technical issue to various technology teams using internal ticketing applications.• Thorough understanding of Content Delivery methods like Aspera Console, Faspex, FTP, Azure, and Amazon S3.• Daily, tracking the status of work orders, preparing daily reports with deadlines, and providing updates to the team lead and account managers.• Checking and responding to tickets & emails regularly and conveying correct information to all stakeholders.

• Acquisition of digital content and ingest for archiving and transfer for other workflows.• Monitored ongoing live orders, troubleshooting, and resolving exceptions that arise in these automated workflows.• Following SOP’s and resolving exceptions and raising tickets for unresolved exceptions.• Escalated errors and problems to appropriate support groups and follow-up on tickets.• Coordinated with the US/UK teams and ensured on-time and successful delivery of all titles to our broadcasting and streaming service clients.• Collaborated with the audio/video QC team, engineering, and development team to resolve issues.• Created and updated documentation on standard operating procedures and circulated it to the team.• Archiving & restoring assets to and from an internal archive system and delivering to the clients.• Delivered file packages and managed all file transfers via FTP, Signiant, FileZilla, Aspera (Faspex, Dropbox, and point-to-point) and many other secure transmission methods.

• Tested Typito, a web-based online video editing product, by creating videos and reporting issues.• Tested all the product features and created a smooth and seamless video with all graphical content.• Researching and creating a branding style for content creators on YouTubers.• Created a unique custom design template for each customer.• Subtitled, timing, and spotting all captions with dialogues for YouTubers.• Supervised and assigning videos to transcribers and ensuring that tasks are completed promptly.

• Ingested a high volume of broadcast videotapes of different types.• Digitized 21,000 hours of video tape-based assets into the digital file format.• Verified video/audio master technical integrity, mapped audio tracks, and operated multiple ingest recordings simultaneously.• Generated unique media ID, filled metadata information, and generated XMLs.• Familiar with the broadcast equipment VTRs and the XDCAM machine.• Provided training to client's employees on the archiving system and workflow.• Hands-on working experience with applications like DIVA Director 5, DIVArchive, EVS, Baton QC, Rhozet transcoding, Harmonic pro drive, and Imagine Selenio x100.