Rizwan Mw Email & Phone Number

Doha, Qatar

Led customer service excellence initiatives that drove a 15% boost in satisfaction ratings through personalized problem-solving and efficient transaction handlingOrchestrated weekly inventory management and created engaging food displays that directly impacted sales growth, while ensuring optimal product availability across service pointsFostered seamless collaboration with cross-functional teams to maintain rigorous safety and hygiene standards, delivering consistent high-quality service in a fast-paced international aviation environment

Saudi Arabia

Led a team of over 50 employees, enhancing service efficiency by 15% and elevating customer satisfaction levels.Introduced effective inventory management controls, resulting in a 20% reduction in breakages and a 15% decrease in replacement expenses.Developed a guest feedback system that significantly improved positive reviews, with an increase of 25%.

Al Farwaniyah, Kuwait

Successfully led a team of waitstaff during peak hours, ensuring smooth food service operations and enhancing guest satisfaction through effective coordination.Increased upselling of menu items by 30% by offering personalized recommendations tailored to guest preferences.Collaborated with the events team to create themed dining experiences, earning positive reviews and driving repeat customer bookings.

General Certification Of Education, Business/Commerce, General

Successfully Completed the GCE Advanced Level in Commerce, developing a comprehensive understanding of key areas such as business.

Gce Ordinary Level Examination, Art/Art Studies, General

Successfully Completed General Certification of Education Ordinary Level Examination

Computer Programming, Specific Applications

Successfully completed comprehensive training in computer programming and mobile application development for Android and iOS platforms.