Rizwan Sadiq Email & Phone Number

Toronto, Canada Area

As a consultant, supporting cross functional teams in delivering remote monitoring and control products based on embedded systems. Managing software delivery through agile/scrum software development methodology. Managing customer requirements, epics and user stories backlog and delivery of software through monthly and quarterly sprints. Managing various hardware and software projects related to new product development to offer customized solution to customers in north american market.Managing digital transformation of business processes by deploying state-of-the-art ERP system to meet company business needs. This has greatly optimized company's processes related to sales, purchase, human resource management, project management and accounting etc.Managing customer support virtual call center setup to effectively manage trouble tickets and their rectification.

Islamabad, Pakistan

• Worked as a senior manager PMO to supervise telecom managed services projects. • Managed telco & non-Telco operations for customers such as Telenor, Ufone and Zong in southern regions. • Monitored the preventive maintenance schedules, gauged daily and weekly progress to achieve monthly targets.• Monitored & controlled corrective maintenance activities to ensure SLA compliance.• Prepared detailed cost analysis & budget of various projects to ensure project profitability and offered recommendations for action plans.• Deployed an in-house developed inventory management system “Assets Manager” across the company to track spares & consumables availability in stores more effectively.

Brampton, Canada

Managed more than 150 standalone projects of diverse nature.Project management of various GSM cell site capacity expansion programs, channel Adds, Cell site sectorizations.Project management of various GSM/UMTS transmission/Transport projects.Project management of various WSP/CLEC/ILEC/IXC Interconnect and PSAP connectivity E911 projects. Project management of various fibre construction projects and corporate access deal plans.Project management of CLEC-Migrations and Inter-switch traffic migration projects.Project management of INUKSHUK Software upgrade project for all regional hubs across Canada.Project management of new product development projects such as casual Calling projects for Fido.Project management of deployment of UMTS/HSPA (3G) technologies at a national level across Canada. Project management of deployment of LTE (4G) technologies at a national level across Canada.

Pakistan

Worked as a Senior Manager for managing overall operation of an Internet / Data services provider.Deployment of DSLAMs at various telephone exchanges to offer Broadband High speed Internet services. Supervision of overall operation of SUN servers in an ISP environment and ensuring 24/7 corporate customer support. Capacity planning, performance tuning, preventive maintenance and disaster recovery for the data networks.Administration of financial budget and revenue reconciliation. Liaison with Software vendors to support IT solutions.

Administration of TCP/IP based Internet services including RADIUS, web, E-mail, DNS, DB, FTP and proxy servers.UNIX shell scripting, run-level control scripting, routine backups and Solaris package/patch administration along with license management.Development of a secure shell and online billing software for the ISP. Oracle installation and data migration to a different database schema.Network security administration using PIX firewalls and host based Checkpoint firewall-I.

Network administration of Cisco 2500/2600 series routers, Nortel Networks backbone routers, Nortel Networks BayStack 350T switches and hubs 250, Lucent Max / Nortel Networks remote access/terminal servers.Administration of clear-pipe/shared bandwidth circuits for the ISPs and software houses. This included commissioning of optical fiber media streams and BERT/loop testing.

Pakistan

Served this multi-national company as technical support engineer.Site planning & Installation of Angiography units, digital image processing units and X-ray units.

Pakistan

Repair and Maintenance of various electronics equipment at component level.Developed software to exchange data through RS-232C Serial interface between IBM PC and ultrasound equipment.

Bachelor Of Science (B.Sc.), Electrical Engineering (Communications & Electronics), Honours

F. Sc., Pre-Engineering, A

Matric, General Science, A