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As an Assistant Manager at AL Asad International Travels & Tours, I bring expertise in ticketing reservation, specializing in both international and domestic flights. With a strong understanding of the industry, I efficiently manage and coordinate the booking process to ensure seamless travel experiences for our clients. My skills include handling ticketing procedures, resolving customer inquiries, and optimizing the ticketing system for accuracy and efficiency. As a proactive team member, I contribute to the overall operations of the company, leveraging my expertise to provide exceptional service and enhance customer satisfaction.

During my internship at AL Asad International Travels & Tours, I honed my skills in ticketing reservation, both for international and domestic flights. I gained hands-on experience in booking and managing airline tickets, ensuring accuracy and efficiency in the process. Working alongside experienced professionals, I developed a strong understanding of the ticketing procedures and industry standards. This internship provided me with valuable practical knowledge and enhanced my abilities in handling various aspects of ticketing reservation in the travel and tourism sector.

As a Sale Agent where i handle outbound and inbound calls of international Customer to provide information about the company Product.Key Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Keep records of all conversations in our call center database in a comprehensible way

Six weeks Internship at Allama iqbal international airport under the supervision of Pakistan Civil Aviation Authority (PCAA).I worked in different departments of AIIAP is Human Resource, Pre Flight, Cargo, & commercial department.Key Responsibilities: Analyzed problems and worked with teams to develop solutions. Sorted and organized files, spreadsheets, and reports. Completed research, compiled data, updated spreadsheets, and producedtimely reports. Collaborated with senior management on new initiatives to buildconfidence. Maintained accurate records and documentation