Roberto Rizzi

Roberto Rizzi Email and Phone Number

Chief of staff and Customer office - Global Customer Engagement and Services EMEA @ SAP
Milan, IT
Roberto Rizzi's Location
Milan, Lombardy, Italy, Italy
Roberto Rizzi's Contact Details

Roberto Rizzi personal email

About Roberto Rizzi

As a seasoned leader with over 20 years of experience in the technology and enterprise solutions industry, I bring a wealth of expertise to my role as Chief of Staff and Customer Office for SAP GCE&S EMEA. My professional journey has been defined by a steadfast commitment to driving innovation, building strategic partnerships, and delivering customer-centric solutions that empower businesses to thrive in a rapidly evolving digital landscape.Throughout my career, I have cultivated deep expertise in Corporate Strategy across the EMEA region, steering large-scale transformation initiatives and aligning organizational goals with market opportunities. My 10 years as a Business and Enterprise Architect for strategic customers have honed my ability to translate complex business challenges into actionable technology strategies, delivering measurable value and fostering long-term relationships with key C-Level stakeholders.With a proven track record in leadership, operational efficiency, and strategic execution, I thrive on navigating complex challenges and transforming vision into reality. My passion for customer success and innovation continues to fuel my drive to shape the future of enterprise solutions, empowering teams across EMEA GCE&S to unlock their full potential.Let’s connect to explore how we can drive impactful change and sustainable growth together.

Roberto Rizzi's Current Company Details
SAP

Sap

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Chief of staff and Customer office - Global Customer Engagement and Services EMEA
Milan, IT
Website:
sap.com
Employees:
132456
Roberto Rizzi Work Experience Details
  • Sap
    Chief Of Staff And Customer Office - Global Customer Engagement And Services Emea
    Sap
    Milan, It
  • Sap
    Chief Of Staff & Customer Office - Global Customer Engagement & Services Emea
    Sap Oct 2024 - Present
    Milan, Lombardy, Italy
    As Chief of Staff, I serve as a strategic advisor to the EMEA Head of Customer Engagement and Services, helping the leadership team align with our core mission and goals and evolve according to our strategy. I manage the customer and business office and orchestrate the execution of our mission across SAP, driving collaboration across all board areas as well as strategic project to ensure the success of our business. In this role, I bring my expertise in Corporate Strategy as well as +8 years as an Architect Advisor in strategic SAP customers
  • Sap
    Architect (Enr And Strategic Customer) - Team Leader
    Sap Apr 2016 - Dec 2024
    Milano, Italia
    Help ENR (Main focus: Utilities) and SAP strategic customers to exploit the opportunities of new technologies and new digital trends to improve the way they work, the way they engage their internal and external customers, and disrupt their business models. Extensive experience across the whole utility Value Chain (Power Generation, Infrastructure & Network, Retail) as well as on corporate functions (core Focus: Finance)• Co-create the digital transformation vision with key stakeholders at customers and partners. Frame new opportunities through transformational programs and provide end-to-end governance, from value discovery to value realization.• Drive Digital Transformation Roadmaps, Solution feasibility studies, and Business Cases leveraging our Enterprise grade solutions portfolio (any premise, SaaS) combined with the adoption of Cloud Platforms.• Analyze the architecture of our customers organization in terms of objectives and goals, hierarchies, business capabilities, business processes and design Enterprise Architectures based on SAP full portfolio• Orchestrate and execute complex engagements as a lead, driving our teams to understand specific industry-related trends as well as our customer internal digital challenges. Act as the voice of the customer towards our organization (GCO, T&I, Services) and drive co-innovation programs and engagements.• Drive a continuous engagement with c-levels at our customers organization, working on strategic big deals, expanding our relationships and ensuring a (cloud) consistent consumption pipeline.Since 2019 I'm also leading the team of Business Architects in Italy (10+ people), helping to drive the evolution of core and soft skill of the team, streamline regional and global programs, and create a culture of knowledge sharing and continuous improvement
  • Sap
    Corporate Strategy
    Sap Oct 2015 - Apr 2016
    London, United Kingdom
    Corporate Strategy (Strategy Messaging)•Developed a corporate strategy learning experience about Digital Transformation (Target: internal organization with 5000+ employees)•Developed and rolled out corporate strategy messaging addressing Digital Transformation and 5-years corporate growth planEMEA/MEE Market Strategy• Developed Industry Strategic Growth Plans, supporting SAP EMEA Industry General Managers• Developed Strategic Growth Go-to-Market plans for new digital trends• Lead Corporate Strategy initiative on Marketing Effectiveness and Customer NPS
  • Sap
    Senior Presales Consultant
    Sap Jan 2013 - Sep 2015
    Milan Area, Italy
    SAP S4/HANA (Suite on HANA, S/4HANA Finance) and innovation Champion. EPM and GRC senior presaleSCM presale with focus on Integrated Business Planning SAP S4/HANA Champion• Deployed GTM strategy to introduce SAP S4/HANA in the Italian market, acting as a focal point in any S/4HANA deal • Coordinated a cross-functional team (Sales, Presales, Digital Business Services) to maximize the effectiveness of S/4HANA end-to-end sales cycle • Planned and delivered strategic customer workshops and roadmaps with innovative techniques (e.g. Design Thinking) for S/4HANA adoption, contributing in closing some of the first Suite on HANA and Simple Finance deals worldwide• Planned and delivered a continuous S/4HANA knowledge training for managers, sales, presales and partner Innovation Champion:• Acted as PMO for strategic market unit events like SAP Executive Summit and SAP Forum and strategic MU cross-area projects
  • Sap
    Senior Presales Consultant
    Sap May 2009 - Jan 2013
    Milan Area, Italy
    Enterprise Performance Management and Governance, Risk & Compliance Presale with focus on• EPM: Planning, Budgeting and management reporting• GRC: Enterprise Risk Management and related frameworks (ISO31000, COSO)• GRC: SOX and related European compliance frameworks • Acted as focal point between sales and marketing in definition, planning and execution of business development activities for the whole SAP Analytics portfolio (EPM, GRC, FINANCE) in collaboration with partners, universities and external category associations.• Developed a framework for partner skills and solution portfolio mapping and tracking in the EPM area• Participated in GRC projects in EMEA supporting SAP Digital Business Services
  • Sap
    Sales Consultant
    Sap Oct 2006 - May 2009
    Milan Area, Italy
    Governance, Risk & Compliance Presale with focus on• Enterprise Risk Management and related frameworks (ISO31000, COSO)• SOX and related European compliance frameworks • Audit
  • Webscience
    Junior Business Analyst
    Webscience Apr 2006 - Aug 2006
    Milan Area, Italy
    Consultant in a Business Process Reengineering and ERP adoption project for an Engineering & Construction company

Roberto Rizzi Skills

Digital Transformation Big Data Cloud Platform Solution Selling Sap Business Analysis Pre Sales Enterprise Software Business Intelligence Sap Products It Strategy Enterprise Resource Planning Business Development Strategy Erp Sap Erp Integration Sap Hana Grc Change Management Sap Bi Design Thinking Innovation Management Digital Strategy Business Process Re Engineering Sap Grc Sap Financial

Roberto Rizzi Education Details

Frequently Asked Questions about Roberto Rizzi

What company does Roberto Rizzi work for?

Roberto Rizzi works for Sap

What is Roberto Rizzi's role at the current company?

Roberto Rizzi's current role is Chief of staff and Customer office - Global Customer Engagement and Services EMEA.

What is Roberto Rizzi's email address?

Roberto Rizzi's email address is ro****@****ail.com

What schools did Roberto Rizzi attend?

Roberto Rizzi attended Politecnico Di Milano, Politecnico Di Milano.

What skills is Roberto Rizzi known for?

Roberto Rizzi has skills like Digital Transformation, Big Data, Cloud Platform, Solution Selling, Sap, Business Analysis, Pre Sales, Enterprise Software, Business Intelligence, Sap Products, It Strategy, Enterprise Resource Planning.

Who are Roberto Rizzi's colleagues?

Roberto Rizzi's colleagues are Петр Батуян, Salim Mohamadi, Radka Doležalová, Surya Thosar, Radosław Świerczyński, Alicia Delgado Ferreras, Angel Iliev.

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