-Responsible for import and export of shipments.-Collaborate with multiple departments with project freight to relay information and ensure ontime tracking to prioritize customers in an agile environment.-Take proactive measures to anticipate and resolve logistical issues.-Full Understanding of OSHA and DOT rules and regulations.

-Supply chain management, inside sales, balanced materials, secured containers and verifiedweight limits to mitigate safety and compliance issues.-Collected payment and reconciled receipts for shipment of goods.-Inspected, serviced, and maintained equipment for quality control and maximize performance.-Updated logs with timely and accurate information to meet internal requirements and DOTrecordkeeping demands.

-Consulted with customers to determine best methods to resolve service and billing issues.-Collected customer feedback and recommended procedural and product changes to enhancefuture service delivery.-Provided best-in-class customer service by delivering shipments on time and resolving issues.-Coordinated with dispatch to receive updates, communicate efficient routes, and takeproactive measures to mitigate delays.

-Created revenue streams with existing clients.-Reviewed account and service histories to identify trends and issues.-Delivered efficient, friendly, and knowledgeable service for customer inquiries and resolvedservice complaints.-Consistently met or exceeded productivity goals by handling every interaction with top-notchcustomer service.

-Established and services accounts in assigned territory.-Improved profitability and pipeline with multiple marketing channels and sales strategies.-Built positive and productive customer connections to drive consistent sales.

-Strengthened operational efficiencies by developing organizational filing systems for invoices.-Achieved and surpassed production targets through effective staff management, taskallocation and materials coordination.