Computer Support Specialist
CurrentDesktop support, some systems administration, supporting Windows 10, Server 2012R2/2016, Office 365, Active Directory, Azure, Google Workspace, for about 360 users. Desktops, laptops, printers, Android tablets. Powershell, Power Automate.Introduced basic concepts such as automated emails to users regarding expiring passwords.Introduced Remote Desktop web-based self password change.Introduced Powershell automated solutions for daily tasks.Developed written instructions for… Show more Desktop support, some systems administration, supporting Windows 10, Server 2012R2/2016, Office 365, Active Directory, Azure, Google Workspace, for about 360 users. Desktops, laptops, printers, Android tablets. Powershell, Power Automate.Introduced basic concepts such as automated emails to users regarding expiring passwords.Introduced Remote Desktop web-based self password change.Introduced Powershell automated solutions for daily tasks.Developed written instructions for various end user procedures.Educated coworkers about Active Directory, file permissions and sharing, group policies. Worked with contracted support to solve expired certificate issues. Show less