Rishabh Jaiswal Email & Phone Number

Toronto, Ontario, Canada

Managing user identities, roles, and access permissions in Azure Active Directory (AAD) using Azure AD Identity Governance, Azure AD Privileged Identity Management (PIM).- Implementing single sign-on (SSO), Multi-factor authentication (MFA).-Experience with Active Directory, SharePoint, M365 licensing and administration.-Troubleshooting Windows L2 and L3 Issues.- Adobe Acrobat Admin and Licensing. - Microsoft Exchange and Messaging Admin- Intune Auto Pilot Laptop… Show more Managing user identities, roles, and access permissions in Azure Active Directory (AAD) using Azure AD Identity Governance, Azure AD Privileged Identity Management (PIM).- Implementing single sign-on (SSO), Multi-factor authentication (MFA).-Experience with Active Directory, SharePoint, M365 licensing and administration.-Troubleshooting Windows L2 and L3 Issues.- Adobe Acrobat Admin and Licensing. - Microsoft Exchange and Messaging Admin- Intune Auto Pilot Laptop Deployment- O365 Admin- MS Teams Admin Show less

Brampton, Ontario, Canada

Respond to issues from users, suppliers and members via phone, email or remotely. Provide troubleshooting assistance in a timely manner. Escalate to next tier as necessary. Resolve network, hardware, or software problems at user workstation when appropriate. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades. Perform ongoing maintenance for various systems hardware and software applications. Serve… Show more Respond to issues from users, suppliers and members via phone, email or remotely. Provide troubleshooting assistance in a timely manner. Escalate to next tier as necessary. Resolve network, hardware, or software problems at user workstation when appropriate. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades. Perform ongoing maintenance for various systems hardware and software applications. Serve as daily operations backup personnel when necessary. Ability to multitask and stay calm under pressure, dealing with ongoing problems and deadlines. Show less

Ontario, Canada

Setup and teardown of technology items required in boardrooms Video Conferencing, client presentations, eDiscovery, etc.Act as a local resource for other IT teams that do not have a local presence.Develop, manage, and update processes related to change management and other ITIL-based processes.Investigate incidents, document issues, and make recommendations to prevent future issues.

India

Providing the technical assistant and support related to computer systems, hardware, and software. Was giving the support for the PC updates, upgrade, and maintenance tasks.

High School Diploma, Information Technology, 3.4 Gpa

Activities and Societies: Sheridan Student Union, Athletics, Clubs and societies, Volunteer opportunities, Leadership and professional.

Bachelor'S Degree, Computer Engineering, 7.5 Cgpa

Activities and Societies: Cultural Festivals, Sports, Technical Clubs, Entrepreneurship Clubs, Student Government The university focuses.