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Jay Ison Email & Phone Number
Certified Nursing Assistant
at
Masonic Homes of California
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Certified Nursing Assistant
Location
Hayward, California, United States
Company size
Who is Jay Ison? Overview
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Quick answer
Jay Ison is listed as Certified Nursing Assistant at Masonic Homes of California, a with 267 employees, based in Hayward, California, United States. AeroLeads shows a matched LinkedIn profile for Jay Ison.
Jay Ison previously worked as Product Support Specialist at Tangent and Customer Care Coordinator & Logistics at Sciex. Jay Ison holds Bachelor’S Degree, Communication Of Professional, Public And Organizational from California State University-East Bay.
Company email context
Email format at Masonic Homes of California
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Masonic Homes of California
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Profile bio
About Jay Ison
Hello, my name is Jay Ison. I am experienced in technical support, hardware repair and customer service. I have extensive knowledge in informational technology and enjoy learning everything I can to broaden my foundation.I am known as the IT guy among my friends and family. I am also a gamer, and I know how to build my own computer and create a secure network. I enjoy helping others and hope to inspire them to do their best.Fun fact: People who game have a higher reaction time than the average person, equivalent to a UFC fighter or a professional athlete. Video games help improve cognitive thinking, multi-tasking ability, and much more!
Current workplace
Jay Ison's current company
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Masonic Homes Of California
4 roles
Jay Ison work experience
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Product Support Specialist
Provided technical support for sales team, clients, and troubleshooted computer software and hardware systems while providing excellent customer serviceDiagnosed and repaired computer hardware and software applications such as Single Sign On, Imprivata, and RF IdeasCreated, tested PXE/WDS booting, and installed OS images for deployment such as Windows Pro/SAC and LinuxBuilt custom computers according to client specificationsUtilized in-house ticketing system for tracking, reporting, and RMA servicesCreated Standard Operating Procedures (SOPs), End-of-Life (EOL) Notices, and how-to documents, to serve as references for the production team and clientsOversaw IT inventory management, ensuring optimal operational efficiency
Sep 2018 - Feb 2023
Customer Care Coordinator & Logistics
Managed a large volume of technical inquiries over the phone and via email to triage issues to the appropriate teams while handling multiple projectsUtilized Oracle ERP to input data, research contracts and initiate work ordersLeveraged Salesforce and ServiceMax platforms to manage accounts, resolve cases, process orders, run reports, and dispatch engineersDelivered excellent customer service by ensuring customers’ requests are resolved in a timely manner
Apr 2018 - Aug 2018
Customer Support Representative
Addressed an array of incoming customer requests and expertly devised solutions, including appointment scheduling and troubleshootingUtilized Pitstop and Microsoft Office 365 software to provision internet, phone and television equipment for customers to use in homeCompleted upgrade, downgrade and service out trouble tickets through the utilization of Calix & Compass softwareTrained new employees on scheduling, provisioning, and technical support
Jun 2017 - Mar 2018
2 education records
Jay Ison education
Bachelor’S Degree, Communication Of Professional, Public And Organizational
Associate Of Arts In Humanites And Social & Behavioral Sciences, Communication And Media Studies
FAQ
Frequently asked questions about Jay Ison
Quick answers generated from the profile data available on this page.
What company does Jay Ison work for?
Jay Ison works for Masonic Homes of California.
What is Jay Ison's role at Masonic Homes of California?
Jay Ison is listed as Certified Nursing Assistant at Masonic Homes of California.
Where is Jay Ison based?
Jay Ison is based in Hayward, California, United States while working with Masonic Homes of California.
What companies has Jay Ison worked for?
Jay Ison has worked for Masonic Homes Of California, Tangent, Sciex, and Race Communications.
Who are Jay Ison's colleagues at Masonic Homes of California?
Jay Ison's colleagues at Masonic Homes of California include Schnetter Chapman_Bey.
How can I contact Jay Ison?
You can use AeroLeads to view verified contact signals for Jay Ison at Masonic Homes of California, including work email, phone, and LinkedIn data when available.
What schools did Jay Ison attend?
Jay Ison holds Bachelor’S Degree, Communication Of Professional, Public And Organizational from California State University-East Bay.
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