Robbie Mackay Email & Phone Number

Auckland, Nz

- Lead warehouse automation work, in collaboration with external vendors and internal operations partners- Guide supply chain systems towards more defined workflows, enabling more flexibility as Veho's operations evolve- Contribute to the growth of other engineers, through mentoring and finding growth opportunities

- Driving engineering wide technical direction towards de-coupled event-driven services, to enable faster iteration and greater stability- Migrated Veho's client facing order API out of a failing monolith to a multi-region serverless replacement, without downtime or interruption to clients - Moved engineering towards trunk based deployments on all new services- Guided teams towards setting up actionable on-call alerts, reducing noise while improving response times- Design a north star architecture for Veho's supply chain systems to align teams and reduce churn on individual system designs- Worked with product and business stakeholders to meet data privacy requirements, allowing Veho to work with larger more established clients

- Led migration of customer data from a legacy monolith to enable launching a consumer mobile app with > 90k monthly active users, handling > 70% of reroutes (previously entirely manual support)- Implemented auth and SSO for internal applications using Amazon Cognito- Designed and built Veho's first warehouse automation backend

Auckland, New Zealand / Remote

Private Chef Club is a food delivery startup, serving homestyle meals for families.- Launched SMS and web ordering services which maintained >30% conversion rates and 60% customer retention at 3 months.- Automated delivery and support tasks to reduce manual errors and preparation time.- Built GraphQL/React app to launch local food-maker marketplace.- Directed product roadmap to enable growth based user testing and feedback.- Implemented a minimal continuous delivery pipeline for fast, high quality releases, with increased visibility.- Managed software development team to ensure quality code and on-time delivery.

Remote

- Implemented a continuous delivery pipeline for fast, high quality releases, with increased visibility.- Launched on-demand video coaching product.- Optimized booking process leading to 4x increase in conversions.- Improved matching of clients to specialists to reduce unfulfilled sessions.- Supported and mentored other developers.

Remote

Ushahidi is a crowdsourcing platform to collect, manage, visualize, and respond to data from marginalized people or people crisis situations. - Leading a distributed team of 9 developers spread over 6 countries.- Setting technical direction and strategy for Ushahidi’s products.- Leading the hiring process for new software developers.- Pushing experimentation and reflection within the dev team to improve software quality and development process.- Continuous code and architecture improvements to enable other developers.

Remote

I joined Ushahidi in 2012 to lead development of client projects. In 2014 I led development of a new iteration of Ushahidi software.- Led the rebuild of Ushahidi’s flagship crowdsourcing tool.- Launched SaaS edition of Ushahidi based on our OSS product.- Defined architecture for Ushahidi v3 API and Client.- Technical contact and lead developer on client projects.- Working within and improving an existing legacy code base over time.- Deployed, managed and monitored infrastructure for client projects.- Security Lead. Acting as main contact point for security issues and planning.

Oxford, United Kingdom

Torchbox is a digital agency building websites and application for people trying to make the world a better place.- Developed complex Drupal based sites for charities and nonprofits.- Scaling and optimising complex Drupal sites through a combination of static caching (with varnish and nginx) and improved app level caching.- Building tools for fast, standardised development and deployment.

Auckland, New Zealand

Joined Greenpeace NZ in 2009 as their first full time developer, initially focussed on supporting a large online campaign around climate change.- Developed multiple web applications and websites.- Managing websites and social media feeds during high traffic live events.- Deployed and optimized online fundraising tools for increased donations.- Security testing and fixes on legacy web apps.