Rebecca Meier Email & Phone Number

San Diego, California, United States

• Define the most critical CX metrics to track in the homebuyer journey and build a system for reporting and supporting these metrics to communicate to executives and key stakeholders• Create analyses that tell a story focused on actionable insights to define the ROI on CX and interpret trends • Strive to continually increase brand trust and build brand advocates through delivering the best experience• Perform correlation analyses and data discovery to surface how to deliver the best CX to our homeowners • Deliver training and guidance to our CX partners to help support their needs, grow their business, and create standardization across North America• Provide consulting and collaboration with IT, guiding projects from ideation to implementation to continually improve and develop our PowerBI Dashboard• Built partnership with our survey partner, Avid Ratings, to further develop survey programs by implementing industry best practices and optimizing question design and methodology to enable a 360-degree view of the customer experience• Create and manage accurate team budget and cost analysis• Responsible for conveying clear and concise messages to internal and external stakeholders, utilizing both written and visual communication methods with thoughtfulness and precision• Demonstrates a focus on long-term objectives, prioritizing sustainable value over short-term gains

California, United States

• Personal assistant to real estate executive, creating system of operations and organization, managing calendar, meetings and correspondence with clients• Contracted to hire, train, manage and develop staff as well as oversee construction and design to open a new retail showroom planned to do $2.75M in sales annually• Lead store to #1 sales position in the company within first month of opening• Built a personalized meal preparation business, The Crispy Sprout, to service clients in the SF area driving marketing and sales to achieve a sales growth of 50% YOY• Built a social media platform and following to support and grow meal prep business

Vernon, Ca

• Responsible for managing and planning the business of Women’s footwear, handbags, jewelry and miscellaneous accessories, planned to do $50M+ in sales annually across all categories• Built line architecture prior to design development of each delivery to outline a plan with specific needs for retail based on category, silhouette, price-point, materials, trends, etc. • Restructured the flow of product to the stores to move from monthly deliveries to quarterly drops to better manage inventory and markdowns within my categories, build more profitability and improve turn• Worked closely with my 3 direct reports to train and develop their unique skill sets to grow and evolve our needs as a team and fine tune their expertise as individuals• Collaborated cross-functionally with e-commerce team, wholesale team and retail visual team, store operations, and marketing to guarantee store directives and guidelines met expectations to establish best practices in our stores for the season, delivery and product presentation and to ensure alignment across channels

Foothill Ranch, Ca

• Responsible for managing and planning the business of Men’s and Women’s Apparel, planned to do $60M+ in sales annually across all channels• Grew Oakley retail apparel outlet business by 12% in a challenging economic environment through closely building and managing the made-for-outlet assortment process• Worked closely with in-house product team at the early stages of development to determine what portion of the assortment was relevant for Retail stores and collaborated to find ways to fill outstanding needs in the product line• Planned and briefed the team with any additional needs via SMU requests based on market trends and past successes and managed execution of this process to fill the needs of retail stores, special events and novelty items • Determined all category forecasts and product buys, managed open-to-buy and inventory levels for all channels in Men’s and Women’s apparel for the US Retail division• Managed weekly meetings with my team and the planning and distribution teams to review business trends and plan markdowns accordingly as well as assessed moves in inventory between channels based on selling and store needs• Collaborated with our wholesale and international partners to ensure alignment in the marketplace and across brand

Westford, Massachusetts, United States

• Utilized line plan and processed systems entry of 1000+ SKUS of apparel and accessories seasonally• Partnered closely with Apparel Buyer to select product assortment, price goods and manage flow • Monitored and reviewed sales and trends to help select best possible product lines for future seasons• Assisted buyer in creating a seasonal merchandise assortment and select store-level distribution plan• Partnered with buyer on creating SMU’s for both retail and outlet stores to fill the needs of upcoming seasons• Assisted in forecasting, planning and implementing strategies in order to achieve sales and product margins

Westford, Ma

• Grew PUMA retail apparel and accessory business by 5% and 3% respectively for 2010 in a highly competitive and difficult economic market • Drove top line growth of nearly 10% for PNA outlets by developing and implementing a made-for-outlet program• Developed product strategy for mobile retail events that resulted in approximately $1M of incremental sales in 4 weeks• Worked with PUMA Licensees to develop seasonal accessory collections for retail and outlets that merchandised in alignment with the inline assortment, achieved profitable margin and build a never out of stock program on basics• Lead and briefed apparel and accessory SMU development using knowledge and instinct to highlight future trends • Responsible for monitoring market trends, competitive shopping and analysis of current and past sales. Worked through early stages of development with design team and recommend adjustments/share ideas• Worked with merchandise planning, distribution and visual departments to develop seasonal assortment plans that achieved set sales, margin and turnover goals as well as markdowns and selling strategies within the selling season

Ma/ Nh

• Started in management training program out of college and quickly moved on to be assistant manager and then store manager of several stores in and around Boston area• Responsible for staffing, training and managing 30-50 associates and 3 managers on operations, customer service and visual merchandising• Was promoted within the organization: SM at Faneuil Hall kids ($1M); SM at Emerald Square Mall ($2.5M); Women’s department leader for store opening at Crystal Mall; SM at Pheasant Lane Mall ($3.5M)

Merchandise Marketing And Management, 4.0

The Merchandising & Marketing Program prepares students for careers in the global fields of fashion merchandising and brand management..

Associate'S Degree, Business Administration And Management, General, 3.2

The Business Administration degree was established to create the foundation needed as a stepping stone to continue on to another school.