John Montgomery Email & Phone Number

Portsmouth, New Hampshire, United States

• In 2021 IBM spun-off its Global Technology Services division (Revenue: $19B, Employees: 89,000) creating Kyndryl; the largest independent provider of IT Managed Services
• Reporting to VP of Global Service Excellence with responsibility for leading assessments of Kyndryl managed services accounts on a global basis.
• Responsibilities include establishing scope of assessment with customer and Kyndryl senior leaders, recruitment of Review Teams consisting of IT subject matter experts, planning and leading interactions between Review.
• Objective of assessments is to provide an independent view of account management and IT service delivery, identify opportunities to reduce risk, increase service quality and leverage best practices. Successful.
• Responsibilities include communication with stakeholders at all levels; establishment, use and continuous improvement of best practices; and organization / leadership of complex assessment engagements, often involving.
• Recent client engagements: Al Raji Bank – Riyadh, Saudi Arabia, Delta Airlines – Atlanta GA, Ma’aden - Jubail, Saudi Arabia, Desjardins Bank – Montreal, CA, Ameriprise – Minneapolis, MN, Monument Insurance, Dublin, IE

Same position as current role at Kyndryl when it was part of IBM Global Technology Services.

Ha Long, Quang Ninh, Vietnam

• “The IBM Service Corps launched in 2008 as part of IBM’s Global Citizen’s Portfolio: a collection of policy and program initiatives to help IBMers become more effective professionals and global citizens. Modeled in.
• Led a ten-person global team providing basic business consulting services to five small businesses around Ha Long City, Vietnam.
• IBM Service Corps assignment provided experience in global teaming, cultural adaptability, working in emerging markets, use of translators, and working in ambiguous situations.

Client Offices Across North America

• Governance and Relationship Optimization was an IBM consulting capability to assess and improve complex IT outsourcing arrangements. Responsibilities included development of new consulting engagements, execution and.
• Key clients include Cendant, Visteon, American Express, ING, John Hancock, ON Semiconductor, Fluor, Nissan and JPMC.
• Key accomplishments include the delivery of over forty successful consulting engagements to optimize organizational relationships and enhance governance activities, development and publication of the PE Guide to.

United States

• IBM Environmental Technology Services was a consulting capability to asses and improve Environmental Health and Safety (EH&S) process maturity (based on IBM best practices), and promote EH&S process automation..
• Consulting approaches focused on business process gap and maturity analysis, process transformation, software selection and implementation.
• Activities included development of new consulting engagements, providing consulting services to a wide range of clients, cultivation of customer and Business Partner relationships, development and application of.
• Accomplishments include successful development and delivery of more than 25 complex consulting engagements resulting in acceleration of customer EH&S business process transformation and automation, significant services.
• Key clients included Anheuser-Busch, Lyondell Petrochemical, Oklahoma Gas & Electric, General Motors, and IBM Real Estate & Site Operations (RESO).
• Speaker at EH&S Industry Conferences: - National Association for Environmental Management Sixth Annual Environmental Management Forum - Strategic Environmental Leadership, Las Vegas, NV. Presentation entitled: How to.

Waltham, MA

Advising and supporting IBM sales teams creating custom integrated solutions by combining IBM products with newly available service capabilities across the New England area.

Boston, MA

Managed IBM marketing and sales relationships with Harvard University during a period that included establishment of a PC remarketer program on campus, integration of IBM laptop computers into the MBA curriculum at Harvard Business School, and installation of an IBM mainframe for Harvard Physics Professor Carlo Rubbia, the 1984 Noble Laureate in Physics..

Armonk, NY

Provided computer operations and VM system programming support for mainframe infrastructure supporting IBM Corporate Headquarters staff.

Professional Certificate, Environmental Management, 3.96

Professional development program with a management perspective intended for middle managers working in such areas as corporate.

Master Of Business Administration (M.B.A.), Information Systems, 3.6

Students in the Information Systems MBA program take courses from both the Lubin School of Business and the Seidenberg School of Computer.

Bs, Economics

SUNY Oneonta, a mid-size, public college rooted in scholarship across the liberal arts and sciences, is a member of the State University.

Physical Sciences, 3.0