Making pets and parents happy by beautifying their fur babies, one tail wag at a time. Continuing my passion FUR helping animals live their best lives.Grooming services:-Bathing-Blow drying -Brushing -Nail trims-Nail grinding -Paw pad trims-Teeth Brushing -Ear cleaning -Eye cleaning -Sanitary trims

Create UGC content for engagement and understand social media platforms and utilize industry standards and best practices.

Create UGC content for engagement and understand social media platforms and utilize industry standards and best practices.

I recently began a Brand Ambassador position with a new brand: Peacelife and Broken Arrow

Create UCG content to maximize user engagement. Understand social media and utilize industry standards and best practices.

Learned use of tig welder, grinder and torch cutting, manufacturing of basic components and how to properly plan, design, measure and manufacture my own custom designs from scratch. Began practicing on repairing old scrap metal and broken equipment. Learned proper use of safety equipment and procedures.

○ Support client with software implementation and initial configurations○ Administer attestations and software test instances○ Contribute and collaborate within a team collective to ensure we are operating as efficiently as possible ○ Collaborate with Tech Ops, Dev Ops and clients to identify any potential bugs and provide relevant solutions ○ Email and chat support ○ Client trainings on software and UI design

● Create service orders for IOS devices, macOS devices, portables, wearables and IOT devices ● Provide technical support to full suite of IOS, IpadOS, watchOS , Apple TV and macOS devices● Troubleshoot and resolve technical issues for services, software and hardware ● Create and process warranty claims ● Create service orders for send in service, drop-off, and in store reservations● Escalate to designated teams when specific technical, health, safety, legal or business needs occur

Apprenticeship and certifications with DCI

Serve as the lead technician for Samsung Authorized Service center within Best Buy. Serve as main point of contact regarding Samsung Operations and work as the direct liason between Samsung Electronics of America (SEA) and Best Buy regarding all repair services on Samsung mobile phones. Supervise all Samsung phone repairs within the store and ensure Samsung Policies, Warranty and repair standards are being met and that all repairs and customer interactions are satisfactory. Train Best Buy SRA's ( Samsung/Specialized Repair Agents) on Samsung Warranties and Standard Operating Procedures. Ensure that all technicians are fully trained and well versed in Samsung repairs, our knowledge base and operating our service order management system. Along with these very crucial tasks I also maintain the following skills:• Uphold SEA warranty and SOP's • Level 2 technical training • Manage small team of technicians• Maintain ESD compliance of all tools and repairs • Complete setup of Samsung Authorized Service center within Best Buy • Order management • Supervise all repairs • Inventory management • Authorized Service Center Management• Customer escalations• Customer service • Technical training • Policy training • Soft skill training • Teach best practice standards regarding mobile phone repairs • Android Mobile OS training • ESD training • Monitor service center performance and metrics • Coaching and remedial training • S

Represent the SAMSUNG brand, offer excellent customer service and serve as the first person point of contact for customer's when purchasing and seeking support with their Samsung mobile products. Serve as technical support for customer's who currently own Samsung Mobile products such as our phones and tablets and repair when possible or offer various solutions. Offer and conduct Skills Workshops for new and existing customers of SAMSUNG Mobile products. These Workshops range from Smartphone and Tablet basics to Advanced knowledge for those seeking to get the most of their SAMSUNG Mobile products. Assist customers with certain features and aspects of their mobile devices to improve their experience with their SAMSUNG mobile device and allow them to fully utilize and benefit from the rich features offered. Customer service is priority for us in all aspects of our brand and products.Assist Best Buy employees with sales of Samsung mobile phones, tablets and various other devices. Train and assist Best Buy employees on current SAMSUNG products and introduce the SAMSUNG ecosystem of products. Ensure that these employees maintain their existing knowledge of our products and keep them up to date and properly trained with our latest and greatest products, promotions and new product launches.

All essential functions in the daily operation of a technology sales store. Create,edit and maintain product spec sheets on all of our new products along with creating and delivering training materials for our company.Train all new employees on effective sales techniques and knowledge of current and new products. Meet directly with our product vendors when needed such as BOSE,GoPRO, BEATS,MONSTER CABLE, SHURE,WESTONE ETC. to learn about new products and ensure that all of our employees retain, and continue to gain more knowledge about our products and sales techniques.

All essential functions in the daily operation of a technology sales store. Create,edit and maintain product spec sheets on all of our new products along with creating and delivering training materials for our company.Train all new employees on effective sales techniques and knowledge of current and new products. Meet directly with our product vendors when needed such as Monster Cable,Tylt, Ballistic, Westone,and many others to learn about new products and ensure that all of our employees retain, and continue to gain more knowledge about our products and sales techniques.

Train all new employees on effective sales techniques and knowledge of current and new products. Meet directly with our product vendors such as Monster Cable, Samsung USA, and others to learn about new products and ensure that all of our employees retain, and continue to gain more knowledge about our products and sales techniques.

Sale all wireless products offered by Sprint as well as any troubleshooting or technical assistance with all customers.