Project Manager
Current• Managed Omni Channel campaign execution for multiple brands, collaborating and aligning with brand campaign objectives and result areas, defining test plans and monitoring performance in coordinating with teams• Developed and implemented strategies to generate leads and increase customer acquisition• Ensured the consistent application of brand guidelines across all touchpoints, maintaining a cohesive brand identity• Measured and enhanced the brand's equity through customer… Show more • Managed Omni Channel campaign execution for multiple brands, collaborating and aligning with brand campaign objectives and result areas, defining test plans and monitoring performance in coordinating with teams• Developed and implemented strategies to generate leads and increase customer acquisition• Ensured the consistent application of brand guidelines across all touchpoints, maintaining a cohesive brand identity• Measured and enhanced the brand's equity through customer loyalty, brand awareness, and perceived quality• Managed the end-to-end campaign execution, including timelines, resources, and deliverables• Developed comprehensive project plans encompassing clear objectives, scope, timelines, and deliverables• Defined project strategies, considering stakeholders' needs and available resources• Managed stakeholder expectations while promptly resolving conflicts • Crafted risk mitigation strategies and contingency plans; monitored & managed risks throughout the project lifecycle • Optimised resource utilization and confirmed availability as necessary• Established and managed project budgets, tracked expenses, and ensured adherence to financial constraints• Set quality standards and established processes for deliverables to meet or exceed expectations• Ensured a seamless Omni channel experience for the brands, administering processes and deadlines effectively, overseeing deliverables across internal production, platform vendors, and client teams, proactively handling changes in project scope, and identifying integration risks• Developed contingency plans for potential challenges, diligently tracked time Show less
