Aman A. Email & Phone Number

Gurugram, Haryana, India

• Monitoring servers like Dell and giving permissions to users on file servers. • Monitoring Switches like Extreme & Cisco. • Monitoring various ERP and coordinate with the team if any issue.• Monitoring MPLS and ILL links .coordinate with the vendor if any fault.• Network port activation, Wi-Fi APs & network device health monitoring and vendor coordination.• Windows server 2008 installation configuration and troubleshooting.• Group policy creation, AD, DNS, DHCP server… Show more • Monitoring servers like Dell and giving permissions to users on file servers. • Monitoring Switches like Extreme & Cisco. • Monitoring various ERP and coordinate with the team if any issue.• Monitoring MPLS and ILL links .coordinate with the vendor if any fault.• Network port activation, Wi-Fi APs & network device health monitoring and vendor coordination.• Windows server 2008 installation configuration and troubleshooting.• Group policy creation, AD, DNS, DHCP server installation and configuration.• Working on various remote tools like IBM, VNC, team viewer, Anydesk , Bigfix tivoli & RDS.• MySQL installation and configuration Windows platform.• Incident and service request management using BMC Remedy tool.• Managing P1 and P2 calls. Antivirus, Firewalls, Event Monitoring• Installing and configuring business application. Troubleshooting application and OS related issues and office 365 support.• Asset management with web based tool and regular preparation of thin clients and local systems with bank OS.• Working in migration of windows 7 users to windows 10, users System Log gathering, System restarts, Configuration Updating etc.• Monitoring all network devices like Wi-Fi access point, LAN & network printer.• Maintenance of Voice server (Avaya server), Nice call recording server, billing and backup server.• Worked on Microsoft Office 2013 to Office 2016 migration• Working on ticketing tools like HP service now, Zendesk, Pitstop, BMC remedy & various ITSM tools.• Team management of direct, onsite, remote, contractor and customer resources.• Knowledge of Linux systems and AWS cloud & ITIL as well . Show less

Gurugram, Haryana, India

• Monitoring Firewall like Extreme, Fortinet, & Palo alto.• Monitoring servers like Dell, Huawei & Cisco and giving permissions to users on file servers. • Monitoring Switches like Extreme, HP & Cisco. • Using Enterprise Network Operations SW.

Noida, Uttar Pradesh, India

Network: MAC, IP, Subnet, Gateway, MAC address Table, DHCP, ARP, DNS, Ports, Packets, NAT, Internet, Firewall & Port ForwardingPrinter: Inkjet, Laser & Thermal printers, USB & Network Printer, Print Path - Application to Printer

New Delhi, Delhi, India

• Working in migration of windows 7 users to windows 10 users. Monitoring all network devices like Wi-Fi access point, LAN & network printer.• Team management of direct, onsite, remote, contractor and customer resources.• Managing P1 and P2 calls.• Working on remote tools like IBM, VNC, team viewer, Anydesk , Bigfix & RDS.• Windows 7/10, windows server 2008 installation configuration and troubleshooting.

B.E\B.Tech, Electronics & Communication Engineering, A

Activities and Societies: TRAINING DETAILS: • 45 days training (from 26.06.13 to 31.07.13) Under Marucom India Pvt. Ltd

12Th, Science, A

10Th, Maths, A