Robert Keeley Email & Phone Number

Montpelier, VT, US

POSITION SUMMARY: As team lead supporting the Research and Statistics Section and Federal Reporting Group within the Data Management and Analysis Division, I organize cross-team workflows to optimize data quality for annual federal reporting deliverables.

Greater Boston Area

• POSITION SUMMARY: As part of the Office of Digital Learning and Innovation, the Instructional Production Services team supports on-campus design, production, and editing of interactive media assets for digital learning.
• Shepherding project stakeholders and collaborators in developing digital learning courses.
• Leading the learning design and course development process for all active projects.
• Supporting a team of 2 media producers and a digital learning designer.

Greater Boston Area

• POSITION SUMMARY: HBS Online is Harvard Business School’s online learning environment. Over 20,000 participants have completed course requirements in over 150 countries since 2014. As assistant director, I managed.
• Spearheaded alternative credential learning with HBP, MITx, and Credly.
• Spearheaded platform transition to align content development and channel delivery.
• Managed content development strategy for course competencies and exam security.
• Designed program enhancements for digital credentials and online proctoring.
• Explored new partnership opportunities and facilitated cross-functional demonstrations. TRAINING MANAGEMENT RESPONSIBILITIES

New York, NY

• POSITION SUMMARY: CAE is an innovative provider of critical thinking assessments for secondary and higher education institutions. As the director of assessment services I managed client services, content operations.
• Recruited, onboarded, and supervised a core team of client support staff.
• Led orientation conference calls and ad hoc training for institutional clients.
• Managed recruitment, enrollment, and support of all client/partner institution accounts.
• Drove company-wide migration to salesforce as primary CRM.
• Instituted regular client satisfaction surveys and test administration debrief meetings.

New York, NY

POSITION SUMMARY: Managed client institution relations and operations for CAE test programs. Created and maintained standard protocols for CAE test operations team. Managed team of Program Associates. Managed AHELO feasibility study and authored 11 program reports producing 200 pages project documentation.

New York, NY

POSITION SUMMARY: Coordinated educational workshops for faculty professional development. Trained faculty and institutional administrators how to administer testing on the test platform. Managed attendance and exhibition for 15 regional and national conferences. Developed and submitted proposals for conference presentations with client institutions..

Graz, Austria

Taught English classes across multiple grade levels in three upper secondary schools in Kapfenberg, Austria. Created English lesson plans for native German speakers

Burlington, Vermont Area

Partnered with VT Department of Labor, Burlington High School, and area businesses to found L-Works!: a work readiness and internship program for English Language Learners at Burlington High School

Ed.M., Technology, Innovation, And Education

Bachelor'S Degree, German | Geography

German Language And Literature

Interaction Design - Summer Intensive

Education record