As a visionary and inspiring leader, I've overseen fine dining operations ensuring quality, compliance, and customer satisfaction. With more than 30 years of experience in the food service industry, I have developed strong expertise with fiscal acumen, in event management, hospitality leadership, culinary operations, and guest recovery, where I have managed multi-million dollar budgets, and led teams of over 60 personnel.I am passionate about providing exceptional service and culinary experiences to my customers while also optimizing efficiency and profitability for the organization. I have successfully revamped menus, retrained staff, and increased satisfaction scores by 18 points in less than a year. I have also achieved labor expenses within budget, adhered to all sanitation codes and requirements, and planned and marketed renovations for the dining areas. My goal is to continue to grow and learn in this field, and to contribute to the mission and vision of my employer.
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General ManagerSodexo Senior Service Aug 2021 - Dec 2023• Served as a general manager; inherited a team that was overstaffed; implemented progressive discipline program resulting in achieving labor expenses within budget in less than a year. • Revamped menus to increase efficiency, including retraining service staff in proper service; improved team performance in the kitchen and dining room areas- increased satisfaction score by 18 points within six months. -
Director Of Dining ServicesMorrison Living Jan 2004 - Aug 2021Pacific Grove, Ca• Performed duties as senior director; adapted to change of management with re-focus on culture and values; implemented new practices and procedures. -
General ManagerSodexo Senior Service Jun 1999 - Jan 2004Pacifc Grove, Ca• Served in a position working with therapeutic menus; enrolled in the Dietary Service Supervisor program at Cabrillo College; expedited education and successfully led the dining services department for more than four years. -
Team LeaderWhole Foods Market Jan 1998 - Jun 1999Monterey, California, United States• Led team of 63 in the Prepared Foods department at new store opening at Del Monte Shopping Center.• Improved recipe preparation & presentation.
Robert Kershner Education Details
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3.7 Gpa (Magna Cum Lauda)
Frequently Asked Questions about Robert Kershner
What is Robert Kershner's role at the current company?
Robert Kershner's current role is RETIREDGeneral Manager | Food and Beverage Operations.
What schools did Robert Kershner attend?
Robert Kershner attended Cabrillo College.
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