Richard Kimber
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Richard Kimber Email & Phone Number

๐Ÿ’ป Comp TIA certified IT Technician (A+, Network+, Security+). Hardware, software, cyber security. Certified in Data Science.๐Ÿ“ˆ Former CX improvement specialist, data, insight and analytics, service and journey design. at Michael Dyson Associates Ltd
Location: Huddersfield, England, United Kingdom 15 work roles
1 work email found @ce-coach.co.uk LinkedIn matched
✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Role
๐Ÿ’ป Comp TIA certified IT Technician (A+, Network+, Security+). Hardware, software, cyber security. Certified in Data Science.๐Ÿ“ˆ Former CX improvement specialist, data, insight and analytics, service and journey design.
Location
Huddersfield, England, United Kingdom
Company size

Who is Richard Kimber? Overview

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Quick answer

Richard Kimber is listed as ๐Ÿ’ป Comp TIA certified IT Technician (A+, Network+, Security+). Hardware, software, cyber security. Certified in Data Science.๐Ÿ“ˆ Former CX improvement specialist, data, insight and analytics, service and journey design. at Michael Dyson Associates Ltd, a company with 58 employees, based in Huddersfield, England, United Kingdom. AeroLeads shows a work email signal at ce-coach.co.uk and a matched LinkedIn profile for Richard Kimber.

Richard Kimber previously worked as IT Technician at Michael Dyson Associates Ltd and Experience & Insight Design at Devonshire & St Andrews.

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Email format at Michael Dyson Associates Ltd

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{first}@ce-coach.co.uk
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Profile bio

About Richard Kimber

Richard Kimber is a ๐Ÿ’ป Comp TIA certified IT Technician (A+, Network+, Security+). Hardware, software, cyber security. Certified in Data Science.๐Ÿ“ˆ Former CX improvement specialist, data, insight and analytics, service and journey design. at Michael Dyson Associates Ltd. He possess expertise in customer experience, crm, management, customer satisfaction, market research and 49 more skills. Colleagues describe him as "When setting up my business I didn't consider what my clients' customer experience would be. I decided this was a missing element and bought Richard's book `The Unforgettable Customer Experience'. This proved to be a great decision and has really helped me to understand what my customer experience should look like and just what an important aspect of my business it is. What was great was the 6 very practical steps that I could follow to help me set up the necessaryโ€ฆ Show more" and "Richard added some real depth and value to our customer satisfaction strategy at Volkswagen Group - working in partnership to ensure the scoring measurements were consistent and robust - gave many excellent pointers and advice to improve ways of working, always with a can do attitude and a smile on his face."

Listed skills include Customer Experience, Crm, Management, Customer Satisfaction, and 50 others.

Current workplace

Richard Kimber's current company

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Michael Dyson Associates Ltd
Michael Dyson Associates Ltd
๐Ÿ’ป Comp TIA certified IT Technician (A+, Network+, Security+). Hardware, software, cyber security. Certified in Data Science.๐Ÿ“ˆ Former CX improvement specialist, data, insight and analytics, service and journey design.
west yorkshire, kirklees, united kingdom
Website
Employees
58
AeroLeads page
15 roles

Richard Kimber work experience

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Experience & Insight Design

United Kingdom

We are an international consulting & executive search firm, focused on helping companies accelerate their growth agenda.

Dec 2020 - Dec 2023

Director - Customer And User Experience Design And Data Analysis

Huddersfield, United Kingdom

Whether itโ€™s designing a customer experience strategy from scratch, reviewing and improving your current customer experience program, or helping you to look for and implement those marginal gains that make the difference to your customers and your business growth and bottom line, The Customer Experience Coach can help.Companion member of The Institute of.

Apr 2013 - Dec 2023

Senior Manager (Insight)

London, United Kingdom

Comotion is a consulting company that helps clients on their journey to being a customer-led organisation. We work with leading businesses to build their strategy, undertake customer and market discovery, support in transformation programme and culture change. Our combined mind-set around commercial and emotion, alongside our in-house frameworks allow us.

Aug 2019 - Sep 2020

Director

Dmr (Definitive Market Research)

United Kingdom

What does DMR do?-We identify key metrics where a business is underperforming-We review and research the entire customer life cycle-We measure customer interaction to establish benchmarks-We set deliverable KPIs linked to a programme of improvement-We track performance over time-We deliver a series of improvement recommendations-We offer to implement.

Jan 2019 - Jul 2019

Customer Experience (Cx) Improvement Specialist

United Kingdom

Delivering improvement through insight & analysis. I advocate a systemic approach to people engagement so companies see the benefits it brings.At Custerian, we improve business performance by removing unproductive cost, whilst driving experience in.Custerian - repurpose for profit.

Jun 2014 - Jul 2019

Customer Experience Architect

Little Blue Ltd

UK

HARNESS YOUR DATA. TRANSFORM YOUR BUSINESSAs Customer Experience Architect for Little Blue I enable businesses to design, refine and improve their customer experience using data, insight and a practical hands on approach. Customer Experience is THE competitive advantage that every business needs to master, to ensure they stay in front and stay in.

Apr 2015 - Dec 2016

Commercial Excellence Leader - Fleet

Ge Capital Uk

Sale, Cheshire

Supporting the Fleet segment and Fleet Commercial Leaders to achieve growth through specific commercial and customer focussed initiatives including creation and support of productivity metrics and reporting, driving CRM usage and adoption with commercial teams, support and rollout of new IT tools (Varicent and Oracle's OBIEE), capacity modelling and.

Sep 2011 - Feb 2013

Client Manager

Huddersfield

Worked with organisations across industries to measure and improve customer satisfaction and loyalty, the customer experience, employee engagement and competitor benchmarking. Experienced at delivering, and communicating analysis and insight to board and senior level and engaging people for action. Managing one off and continuous measurement projects for.

Sep 2007 - Sep 2011
Team & coworkers

Colleagues at Michael Dyson Associates Ltd

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FAQ

Frequently asked questions about Richard Kimber

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What company does Richard Kimber work for?

Richard Kimber works for Michael Dyson Associates Ltd.

What is Richard Kimber's role at Michael Dyson Associates Ltd?

Richard Kimber is listed as ๐Ÿ’ป Comp TIA certified IT Technician (A+, Network+, Security+). Hardware, software, cyber security. Certified in Data Science.๐Ÿ“ˆ Former CX improvement specialist, data, insight and analytics, service and journey design. at Michael Dyson Associates Ltd.

What is Richard Kimber's email address?

AeroLeads has found 1 work email signal at @ce-coach.co.uk for Richard Kimber at Michael Dyson Associates Ltd.

Where is Richard Kimber based?

Richard Kimber is based in Huddersfield, England, United Kingdom while working with Michael Dyson Associates Ltd.

What companies has Richard Kimber worked for?

Richard Kimber has worked for Michael Dyson Associates Ltd, Devonshire & St Andrews, The Customer Experience Coach Ltd, Labcorp Drug Development, and Comotion - A Freeman Company.

Who are Richard Kimber's colleagues at Michael Dyson Associates Ltd?

Richard Kimber's colleagues at Michael Dyson Associates Ltd include Finley Byrne, William Foxton, Andrew Robinson, Sarah Whittle, and Emma Taylor (Assoc Cipd).

How can I contact Richard Kimber?

You can use AeroLeads to view verified contact signals for Richard Kimber at Michael Dyson Associates Ltd, including work email, phone, and LinkedIn data when available.

What skills is Richard Kimber known for?

Richard Kimber is listed with skills including Customer Experience, Crm, Management, Customer Satisfaction, Market Research, Customer Insight, Business Planning, and Change Management.

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