Robert Whitlow Email & Phone Number

Buford, Georgia, United States

In my role as the Operations Manager, I oversee the facility's inbound and outbound operations, ensuring that all daily activities align with our strategic business objectives. I provide guidance and development opportunities to supervisors and team leads, prioritizing and allocating tasks to maximize resource efficiency and meet performance targets. Key.

Buford, Georgia, United States

In my role, I lead, train, and develop an hourly shipping team to efficiently and accurately process daily customer orders. I establish performance standards, ensure adherence to distribution SOPs, and quickly resolve time-sensitive shipping challenges. I manage staffing, provide training, and motivate employees to maintain a positive, team-oriented.

Kennesaw, Georgia, United States

• In my most recent job role, I managed departmental goals and budget, collaborating with sales, operations, and customers to evaluate, plan, and execute projects. Along with this, I addressed customer, project, and.
• Oversaw operational efficiency and productivity of four nationwide electrical service divisions, ensuring seamless day-to-day functioning.
• Developed and optimized work processes and procedures, while tracking KPIs, efficiency metrics, and performance markers for continual improvement.
• Delivered outstanding customer service to both customers and team members, surpassing expectations.
• Administered four departments generating 55% of total revenue, cut annual budget by 20% through vendor negotiations, improved data accuracy by 25% via employee training, and reduced engineering report times by 25% with.

Atlanta, GA

• As a Service Manager, I led team comprising two managers (Inventory and Stockroom), two Assistant Managers, 14 Supervisors, and over 120 associates, while acting as key intermediary between Operations Manager and.
• Orchestrated operations at 13.5M dollar, 280k SQFT distribution center, servicing 200 corporate and independent stores in four states, heading onboarding for over 20 new locations and driving numerous.
• Directed integration of cutting-edge warehouse technologies, managed e-commerce solutions boosting outbound UPS shipping from 50-75 to 400-500 packages daily, and transformed distribution center into NAPA online B2C.
• Fostered culture of productivity, belonging, and concern, while revitalizing Atlanta DC to Triple Crown levels in Profit, Sales, and Inventory turnover through effective communication of company goals and vision.
• Navigated Atlanta DC through COVID-19 shutdowns, supply chain challenges, staffing shortages, and protocols.
• Utilized data analysis to inform strategic plans and establish P&L for profit improvement, revenue retention, and optimization across all distribution channels.

Jacksonville, Florida Area

• In this job role, I administered daily operations and service standards of DC Stockroom, ensuring adherence to production, quality, and customer service benchmarks, while contacting customers to confirm services meet.
• Developed comprehensive Standard Operating Procedures (SOPs) for equipment and distribution operations.
• Drove accurate and timely maintenance of payroll records and expenses related to warehouse operations.
• Steered operations spanning two distribution locations totaling over 300k sq. ft. with inventory exceeding 11M, supporting 92 locations in Northeast Florida and Southeast Georgia.
• Managed stockroom security and system enhancements, while steering Safety and Security committees and conducting internal and external audits.
• Orchestrated vendor relations, personally spearheading new implementations, and supporting service enhancement initiatives, encompassing new WMS, voice-directed picking systems, real-time staff verification, and.

Jacksonville, Florida Area

• At EverBank, I served as liaison between customers and internal teams, ensuring effective problem resolution and facilitating cross-functional LEAN business and process improvement initiatives. Furthermore, I conducted.
• Created and implemented Standard Operating Procedures (SOPs) for equipment and distribution operations.
• Collaborated with departmental representatives to identify and meet specific needs, overseeing Mail Operations staff and third-party service vendors.
• Liaised with USPS, FedEx, UPS, and other couriers to organize mail distribution and express deliveries across all EverBank sites and departments.
• Streamlined inter-departmental folding, insertion, and postage for checks, letters, and correspondence across business units within set timelines.

Jacksonville, Florida Area

Responsible for seven individual routes and related personnel. Handled customer relations for 28 of the top 40 accounts in the Jacksonville branch for a territory spanned from Gainesville to Waycross. Instrumental in logistics planning of route consolidation and new business placement and acquisition. Oversaw garment department including ordering, fitting.

Jacksonville, Florida Area

Oversaw 50 to 170 employees and eight part time supervisors. Charged with the processing of 250,000 to 400,000 packages a shift. Operated both inbound and outbound sides of the operation. Responsible for performance reviews quarterly on hourly employees as well as peers and supervisors who were direct reports to me. Worked closely with other departments.