Kishore Kumar R

Kishore Kumar R Email and Phone Number

Senior Technical Account Manager @ Sprinto
Chennai, TN, IN
Kishore Kumar R's Location
Chennai, Tamil Nadu, India, India
About Kishore Kumar R

As a dedicated Technical Account Manager at Sprinto, I specialize in bridging the gap between technical solutions and business needs, ensuring our clients achieve seamless compliance and robust security postures. With certifications in CyberSecurity, ISO 27001:2022 and PCI DSS, I bring a wealth of expertise to every engagement. I work closely with CXOs every day, helping them navigate and comply with critical standards such as SOC 2, GDPR, HIPAA, ISO, PCI DSS, etc., My role involves providing tailored support, driving strategic initiatives, and fostering long-term client relationships. At Sprinto, I am committed to delivering exceptional value, leveraging innovative technologies, and contributing to the success and security of our clients.

Kishore Kumar R's Current Company Details
Sprinto

Sprinto

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Senior Technical Account Manager
Chennai, TN, IN
Website:
sprinto.com
Employees:
428
Kishore Kumar R Work Experience Details
  • Sprinto
    Senior Technical Account Manager
    Sprinto
    Chennai, Tn, In
    View
  • Sprinto
    Technical Account Manager
    Sprinto Feb 2024 - Present
    Chennai, Tamil Nadu, India
    • Manage onboarding and implementation of Sprinto’s compliance platform for smooth product adoption.• Collaborate with founders and CXOs to achieve SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS and other compliance standards.• Work with Product, Customer Success, and Support teams to enhance customer satisfaction and product quality.• Develop expertise in Information Security and Cloud Compliance for smooth audit partner interactions.• Address customer needs and provide tailored solutions effectively.
    View
  • Freshworks
    Technical Account Manager
    Freshworks Apr 2022 - Feb 2024
    Chennai, Tamil Nadu, India
    • Took ownership of customer issues, ensuring resolution within SLAs through effective diagnosis and troubleshooting.• Collaborated with teams to advocate for customers and escalate issues following standard procedures.• Developed FAQs and knowledge base articles, while providing timely and accurate customer feedback.• Managed high-value accounts, implemented fixes, optimized internal processes, and served as support SPOC during outages for RCA assistance.
    View
  • Freshworks
    Product Specialist
    Freshworks Jan 2021 - Apr 2022
    Chennai, Tamil Nadu, India
    • Assumed responsibility for addressing customer concerns and ensured they were resolved satisfactorily.• Analyzed and troubleshot issues to identify appropriate solutions for resolving customer problems.• Collaborated with internal teams to represent customers and find effective solutions or workarounds.• Documented knowledge in the form of FAQs and knowledge base articles.
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  • Sp Robotic Works
    Product Manager
    Sp Robotic Works Feb 2020 - Dec 2020
    Chennai Area, India
    • Built and engaged a tech-maker community through showcases, events, and query resolution.• Increased community engagement by improving content appeal and sharing tech news and achievements.• Streamlined processes, documented insights, and set metrics to measure community impact.
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  • Sp Robotic Works
    Product Executive
    Sp Robotic Works Jun 2019 - Feb 2020
    Chennai, Tamil Nadu, India
    • Provided technical assistance, troubleshooting issues, and guiding students to solutions.• Educated students on concepts and principles to enhance their understanding and use of technology.• Analyzed student projects, recommending upgrades to improve performance.
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  • Byju'S (Think & Learn Pvt. Ltd.)
    Business Development Associate
    Byju'S (Think & Learn Pvt. Ltd.) Jan 2019 - May 2019
    Chennai, Tamil Nadu, India
    • Led B2C sales for UPSC and CAT exam products, driving revenue growth through innovative strategies.• Strengthened customer relationships by offering tailored guidance on career planning and exam preparation.• Counseled over 250 graduates and professionals, helping them achieve their goals.
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Kishore Kumar R Education Details

Frequently Asked Questions about Kishore Kumar R

What company does Kishore Kumar R work for?

Kishore Kumar R works for Sprinto

What is Kishore Kumar R's role at the current company?

Kishore Kumar R's current role is Senior Technical Account Manager.

What schools did Kishore Kumar R attend?

Kishore Kumar R attended Saveetha Engineering College.

Who are Kishore Kumar R's colleagues?

Kishore Kumar R's colleagues are Venu M, Naveen Malhotra, Mukund Chourey, Sahil Lahoria, Karan Arora, John Patrick, Ancilla Saldanha.

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