I am a growth-focused IT professional with over fifteen years of experience in networking, troubleshooting, and user support. Throughout my career, I gained valuable exposure to information security, and I became adept at maintaining secure infrastructures. Moreover, as I am committed to continuous improvement, I hold multiple information security and networking certifications.My experience is multi-layered, and my professional focal points include networking, end-user support, troubleshooting, infrastructure monitoring, security testing, vulnerability scanning, incident management, user training, project management, process improvement, and vendor relations. Delivering superior execution on the latter areas of expertise requires exceptional organizational and communication skills, asset and stakeholder management expertise, and exceptional technical aptitudes.Colleagues describe me as a driven expert who can always be relied upon to pioneer innovative solutions that transform the IT infrastructure and maximize security. I am always open to hearing out new and exciting opportunities and can be reached through this profile, via email, or telephone:✉ raknox84@gmail.com☎ (717)765-1875Feel Free to Connect!