Ryan Pendergast

Ryan Pendergast Email and Phone Number

Associate Director - Compliance @ Humana
Oklahoma City, OK, US
Ryan Pendergast's Location
Oklahoma City Metropolitan Area, United States
Ryan Pendergast's Contact Details

Ryan Pendergast work email

Ryan Pendergast personal email

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Ryan Pendergast phone numbers

About Ryan Pendergast

Ryan Pendergast is a Associate Director - Compliance at Humana. He possess expertise in property and casualty insurance, insurance, claims management, claim, casualty insurance and 29 more skills. Colleagues describe him as "I worked with Ryan as a colleague for the past 6 years. Ryan is a poised, confident and knowledgeable leader. He takes the time to get to know those he is working with on a personal level. He always makes himself available, helping to solve problems and offering sound advice. Ryan is a critical thinker and he makes a positive impact on the projects he is involved in. Ryan is an asset to any employer, he made me a better leader and I hope I have the pleasure of working with him again." and "I have had the pleasure of working with Ryan Pendergast in several capacities. Ryan has the innate ability to connect with people at their individual level. He manages through a true connection to peers, superiors, and direct reports, He is the same person no matter who is in the room and treats everyone with dignity and respect. Ryan will read the room, listen to others perspective, and wait for the right moment. When that moment comes, he will summarize the sentiment in the room and bandwagon a great idea or fully engage in respectful disagreement when a converse dialogue is warranted. With this approach, people will stop and listen to what he has to say as he speaks when needed, never just to be noticed or win the participation blue ribbon. Ryan is one of the few people that can and does speak with conviction because he studies his craft. His confidence laced with conviction is a powerful skill I have studied and emulated. His artful speech and delivery are paralleled with his analytical ability. Ryan validates his vision with knowing the answer to the problem vs stabbing at a solution with an assumptive approach to problem solving. He led a national quality assurance team to identify key performance wins and opportunities. His ability to review a complex set of information and simplify it with actionable solutions is a gift. I will end with this about Ryan Pendergast.... He is a genuine leader who genuinely cares about people. A resolute employee that any organization would be blessed to have on board. Jeremy Knight"

Ryan Pendergast's Current Company Details
Humana

Humana

View
Associate Director - Compliance
Oklahoma City, OK, US
Website:
humana.com
Employees:
45742
Ryan Pendergast Work Experience Details
  • Humana
    Associate Director - Compliance
    Humana
    Oklahoma City, Ok, Us
  • Humana
    Oklahoma Compliance Officer
    Humana Oct 2023 - Present
    Oklahoma City Metropolitan Area
  • Farmers Insurance
    Strategic Insights Manager
    Farmers Insurance Oct 2022 - Nov 2023
    Oklahoma City Metropolitan Area
    • Selected to create a new team for the purpose of identifying potential financial risk and researching areas of opportunity in claims performance.• Leveraged diverse resources to deliver presentations to the senior executive team of data driven actionable insights unavailable through conventional reporting.• Developed technology-assisted coaching program for the direct repair program resulting in $250K monthly savings.
  • Farmers Insurance
    National Quality Assurance Manager
    Farmers Insurance May 2019 - Sep 2022
    Oklahoma City, Oklahoma Area
    • Oversaw the transformation of the team from a 16-consultant traveling reinspection operation to an 8-person virtual team while increasing audit counts by 25%.• Implemented quality focus strategy leading to best-in-class estimating performance in 15 of 16 measures as compared with industry peers.
  • Farmers Insurance
    Regional Claims Manager
    Farmers Insurance Mar 2016 - May 2019
    Oklahoma City, Oklahoma Area
    • Managed 250 claims staff in eight departments serving fourteen states with a $30MM budget responsible for settling nearly $550MM in auto claims indemnity annually.• Championed a customer-centric culture resulting in a +20-point improvement in customer experience net promoter score (NPS) results.
  • Farmers Insurance
    Field Claims Manager
    Farmers Insurance Mar 2011 - Mar 2016
    Austin, Texas Area
    • Led six teams of field auto physical damage, liability, bodily injury, and litigation adjusters located in eight offices located across Texas• Created a multi-operation, collaborative business acumen program which resulted in a Passion For Excellence award as one of the top four leaders among 10,000 claims employees.
  • Farmers Insurance
    Field Development Specialist
    Farmers Insurance Feb 2008 - Mar 2011
    Austin, Texas Area
    • Awarded four Challenge Coins for outstanding national curriculum development and support of catastrophe response deployments.• Invited to instruct new claims supervisors at The University of Farmers training center as a subject matter expert on data analytics and reporting.
  • Farmers Insurance
    Field Claims Supervisor
    Farmers Insurance Aug 2006 - Feb 2008
    Austin, Texas Area
  • Farmers Insurance
    Field Claims Training & Development Specialist
    Farmers Insurance Jul 2005 - Aug 2006
    Austin, Texas Area
  • Farmers Insurance
    Field Claims Supervisor
    Farmers Insurance Jan 2004 - Jul 2005
    Austin, Texas Area
  • Farmers Insurance
    Senior Field Claims Representative
    Farmers Insurance Sep 2002 - Dec 2003
    Austin, Texas Area
  • Farmers Insurance
    Field Claims Representative
    Farmers Insurance Jun 2001 - Aug 2002
    Corpus Christi, Texas Area
  • Omega Dealer Services
    Claims Administration Manager
    Omega Dealer Services Jul 2000 - Jun 2001
    Dallas/Fort Worth Area
  • Trilogy
    Subrogation Collections Manager
    Trilogy Aug 1999 - Jul 2000
    Austin, Texas Area

Ryan Pendergast Skills

Property And Casualty Insurance Insurance Claims Management Claim Casualty Insurance Management Leadership Team Building Legal Liability Training Subrogation Strategic Planning Claim Investigation Property Claims Umbrella Insurance Insurance Claims Auto Claims Training Delivery Casualty Claims Employee Engagement Collision Estimating Business Coaching Virtual Teams Fraud Claims Insurance Fraud Corporate Storytelling Data Modeling Decision Making Business Analysis Business Strategy Data Analysis Big Data Data Visualization Microsoft Excel

Ryan Pendergast Education Details

Frequently Asked Questions about Ryan Pendergast

What company does Ryan Pendergast work for?

Ryan Pendergast works for Humana

What is Ryan Pendergast's role at the current company?

Ryan Pendergast's current role is Associate Director - Compliance.

What is Ryan Pendergast's email address?

Ryan Pendergast's email address is ry****@****nce.com

What is Ryan Pendergast's direct phone number?

Ryan Pendergast's direct phone number is +151233*****

What schools did Ryan Pendergast attend?

Ryan Pendergast attended The University Of Texas At Austin.

What skills is Ryan Pendergast known for?

Ryan Pendergast has skills like Property And Casualty Insurance, Insurance, Claims Management, Claim, Casualty Insurance, Management, Leadership, Team Building, Legal Liability, Training, Subrogation, Strategic Planning.

Who are Ryan Pendergast's colleagues?

Ryan Pendergast's colleagues are Gabrielle H., Omar Breton, Barbara Blair, Emily Mcaddley, Chadi Jaafar, Aaron Griffith, Christine Gonzalez.

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