Information Technology Manager
CurrentI. Fractal has completed integration of @Neal analytics as of April 1st, 2023 ➢ Global cloud Operations (Azure & AWS): • Led cloud operations across Azure, AWS, and GCP, optimizing performance and cost-efficiency.• Implemented robust cloud governance and compliance frameworks.• Deployed and managed cloud infrastructure on Azure (e.g. VMs, Storage, Vnet, Key vault, Databricks, ADF, DLT, Unity Catalogue) AWS, and VMware-based servers.• Conducted regular cloud reconciliation and internal audits to ensure compliance.• Leveraged Microsoft Gold Partner status to secure significant cost savings through marketplace benefits.• Strategically planned cloud and hybrid infrastructure to accommodate future growth and unforeseen workloads.• Implemented cost optimization measures to reduce cloud and hybrid infrastructure expenses. ➢ Global IT Operations: • Managed global IT operations, ensuring seamless user onboarding, offboarding, and support.• Troubleshot issues across Microsoft 365 suite (Teams, SharePoint, Outlook, Power Platform), D365 PSA, and other IT tools• Implemented robust global administration and governance frameworks.• Utilized D365 PSA to generate detailed monthly reports on employee working hours.• Created SharePoint sites and pages to facilitate efficient content dissemination within the organization.• Developed and streamlined IT processes to enhance operational efficiency.• Streamlining processes and improving efficiency.• Managed Exchange Online Administration and IT Project Operations.• Enhancing overall IT infrastructure with effective collaboration across Cloud, IT and PMO teams• Effective collaboration & communication across stakeholders and different teams to get things done within defined period.• Handling L&D Hybrid infrastructure to allow employees to have update skills as per market rend and have them ready to be deployed over any client project.• Ensuring seamless governance, administration & security