Rachel Lima personal email
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Rachel Lima is a UX Writer | ABC EVO at ABC | EVO. She possess expertise in espanhol, social media, public speaking, customer success, microsoft powerpoint and 17 more skills. She is proficient in Espanhol and Inglês.
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Ux Writer | Abc EvoAbc | EvoFigueira Da Foz, Pt -
Ux Writer | Abc EvoAbc | Evo Apr 2015 - Present -
Ux Writer – Product TeamAbc | Evo Sep 2019 - PresentSão Paulo, Brazil.* User experience-focused writing for digital interfaces.* Participation in the product development process for EVO, alongside other squad professionals, including UX/UI designers, front-end and back-end developers.* Building and updating the glossary.* Creating the tone and voice guidelines manual.* Implementation, development, and monitoring of the chatbot for customer support.* Overhauling the help center.* Monitoring key performance indicators (KPIs) for the help center and chatbot.* Creating and updating articles for the help center.TOOLSIntercomAzure DevopsSlackPower BIMiroFigmaAdobe
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Inside Sales AssociateEvo | W12 May 2019 - Sep 2019Campinas, Sp* prospecting, presentation of the product, negotiation and closing of contract with customer.
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Content Writer - Help CenterEvo | W12 Apr 2019 - May 2019Campinas, Sp* reorganization of the EVO software help center; * update of the articles contained in the help center; * preparation of new articles according to the versions/updates/inserts of the system;* monitoring of system updates.
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Customer Success SpecialistCallpage Jan 2019 - May 2019Campinas E Região, Brasil* participation in the initial organization of sales processes;* monitoring of contracting and training of the sales team;* participation in the deployment of the b2b sale software; * monitoring of goals;* implementation of onboarding, after sales service and customer support. -
Content Writer - Help CenterEvo | W12 Apr 2018 - Jan 2019São Paulo E Região, Brasil* reorganization of the EVO software help center; * update of the articles contained in the help center; * preparation of new articles according to the versions/updates/inserts of the system;* monitoring of system updates.
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Business ConsultantB2F - Business To Fitness Jan 2017 - Dec 2018São Paulo E Região, Brasil* assistance in the diagnosis of needs and in the creation of the action plan;* participation in the creation of strategies for results;* performance in service training for team Sales and technical staff;* follow-up of the sales team. -
Customer Success - National And InternationalW12 Feb 2016 - Sep 2016* monitoring the use of the EVO system; * follow-up and after sales negotiations; * monitoring the implementation of the system;* customer service (except technical support).
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Customer Success LeadW12 Jun 2015 - Feb 2016* leadership and monitoring of the system implementation team;* after sales follow-up;* customer relationship;* after sales negotiation.
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Inside Sales AssociateW12 Jan 2015 - May 2015Alphaville, Santana De Parnaíba - Sp* prospecting, presentation of the product, negotiation and closing of contract with customer.
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Guest Faculty – PostgraduateEstácio University Dec 2013 - Jun 2016* teacher in the subject of research methodology - school physical education and sport pedagogy;* advisor of course completion work. -
Guest Faculty – PostgraduateFmu Educational Complex Aug 2014 - Jan 2016São Paulo Area, Brazil* teacher in the subject of research methodology - school physical education;* advisor of course completion work. -
Customer Service DepartmentB2F - Business To Fitness Jul 2014 - Dec 2014Alphaville, Santana De Parnaiba - Sp* project tutoring and educational support.
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Guest Faculty – PostgraduateUniversidade Gama Filho Jul 2011 - Dec 2013Várias Localidades* teacher in the subject of research methodology - school physical education;* advisor of course completion work. -
Sports And Leisure SupervisorSesi-Sp - Industry Social Service Jan 2009 - Dec 2012Campinas Area, Brazil
Rachel Lima Skills
Rachel Lima Education Details
Frequently Asked Questions about Rachel Lima
What company does Rachel Lima work for?
Rachel Lima works for Abc | Evo
What is Rachel Lima's role at the current company?
Rachel Lima's current role is UX Writer | ABC EVO.
What is Rachel Lima's email address?
Rachel Lima's email address is li****@****ail.com
What schools did Rachel Lima attend?
Rachel Lima attended Unesp - Paulista State University "júlio De Mesquita Filho".
What are some of Rachel Lima's interests?
Rachel Lima has interest in Civil Rights And Social Action, Education, Health.
What skills is Rachel Lima known for?
Rachel Lima has skills like Espanhol, Social Media, Public Speaking, Customer Success, Microsoft Powerpoint, Teaching, English, Strategic Planning, Business Planning, Microsoft Office, Trabalho Em Equipe, Microsoft Excel.
Not the Rachel Lima you were looking for?
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Rachel Lima
João Pessoa, Pb -
Rachel Lima
Senior Design Manager | Director At Association Of Graphic Designers Of Brazil | Jury President Of Digital Design - Brazil Design Award 2022 | Digital Mkt & Advertising Jury - Clap Premios Internacionales De Diseño 2021Belo Horizonte, Mg -
3alphasights.com, linkedin.com, linkedin.com -
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