Richard Baldwin Email & Phone Number

Knoxville, Tennessee, United States

Knoxville, Tn

Strategic technical architecture consulting and solution architecture concepts, working at enterprise-scale, with real-time and future state investments. Provide a rich set of perspectives of current state technical architecture for targeted areas.Designed the fail-safe architecture for the Microsoft worldwide tax computation capability. Provided technical support to the tax system development team. This architecture was deployed worldwide, is the primary tax computation framework across thousands of tax jurisdictions, and has never failed.Ran the bakeoff of TMobile's workflow management software candidates. Conducted intensive review of each candidate, its development factory, it current technologies, its customer satisfaction and its corporate leadership. Engaged with the user community at the start to listen for selection criteria.During final review, selected software product was 100% endorsed by all constituent groups.Developed TMobile's strategic monitoring framework and architecture for all important digital assets. Engaged with Dev Ops, Monitoring Group, Developer Group, and Data Center Management. Delivered holistic monitoring capability, using third-party tools such as Splunk, to provide fault monitoring across the company's data centers. Incorporated social media monitoring into this framework to quickly respond to sentiment degradation of TMobile's reputation in the United States.Embedded systems development of small, wearable, and flexible low power products with special emphasis in the medical industry. Developed solution using JS, Node and C programming languages.http://www.TekScience.co

Created architectural solution to link multiple profiles of the same customer enabling the company to view the customer's complete interaction history.Created real-time architectural solution to deliver meta data to the company's real-time BI marketplace.Member Microsoft Gadgeteer embedded systems product development team (volunteer)

Delivered architectural solutions that enable cloud-based Software + Services supportDelivered future state architecture for Consumer, Commercial, and Premier Services organizationDelivered written architectural assessments of new Business concepts and new product purchases.

Converted Business Requirements into architectural solutions

Created the application architecture between AT&T and Apple that enabled all iPhone activations.Designed, deployed, and patented wireless data fraud detection and treatment service.Lead Principle Architect's team that designed the high-speed Customer identity brokerage which combined all 300M Customer and corporate profiles from AT&T, Cingular, SBC, and BellSouth.

Wrote sophisticated architectural concepts that were deployed throughout Cingular’s architecture in support of Customer acquisition, security, middleware, fraud detection, IVR, electronic payment processing, mediation, rating, billing, telephone number management, inventory, and more.Provided integration designs supporting the use of Cingular’s back office functionality by external partners such as Amazon.com, Infospace, Apple, Best Buy, Radio Shack, Inphonic, Western Union, and others.Architectural planning, design, and coding of application frameworks (messaging, security, notification, error management, and billing).Member of five-architect team that designed CORBA infrastructure of services and frameworks.Enhanced back office point-to-point integration servlet to support numerous interfaces, schemas, stylesheets, and bi-directional data handling and proxies.Company’s subject matter expert on Kerberos, application security, and messaging technologies.Co-author of Cingular’s architectural principles.

Co-developed software and data push technology that delivered required daily updates to all AT&T stores nationwide. The software managed the workstations, stopped/started applications, sent messages to agents, deployed software updates and reference data. Awarded Circle of Excellence award for this accomplishment.

Adapted open source network fax server as part of universal message capability. Faxing service included enabling users to send and recieve faxes through Outlook. In addition, I installed the telco hardware and wrote the software that translated the destination telephone number to an email address.

Developed software to stabilize workstations in mission critical environments world-wide, including Bill Gates’ corporate stock trading systems.Team Lead for application communications and network faxing at Microsoft.Designed and developed remote workstation auditing tools used by department asset managers. Developed Resumix resume extensions for Microsoft Human Resources worldwide.

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