Becky Klein Email & Phone Number

Des Moines, IA, US

Des Moines, Iowa, United States

In addition to overseeing the ITS Support Center and working with our amazing Student Techs, I've also taken on responsibility for our departmental communications. This includes strategic comm planning, outage notifications, and taking the lead on our department's "voice" in campus publications. We're also revamping our social media presence in order to.

Des Moines, Iowa Area

I was recruited to a custom-tailored role within the Campus Relations team of Drake's Information Technology Services department because of my outstanding relationship skills, excellence in leadership, and service philosophy. I oversee the support center's operations, including mentoring our amazing student technicians, and manage the ITSM system.

Des Moines, Iowa, United States

Blueprint for Success (formerly Bulldog Foundations) is a one-credit hour course designed to help students explore social justice issues, consider life skills necessary for success, and refine academic strategies. Topics include: academic tools and skills; organizational and productivity skills; mental health awareness and stress management; equity and.

Valparaiso, Indiana

In August 2018, I read Jennifer Catallo's article on LinkedIn about a new program launching to help increase awareness of and engagement with Lynda.com among Ontario college students. As my campus's administrator of this service and wanting to increase our engagement, I asked to join the program. I'm proud that Valpo will always be known as the first.

As the primary administrator of Valpo's lyndaCampus subscription, I was responsible for campus engagement with lynda.com/LinkedIn Learning. I helped people get excited about this amazing resource and find ways to incorporate more learning into their days. I employed a variety of communication methods to increase awareness in addition to partnering with.

Valparaiso, Indiana

• This new role was created specifically for me because of my exceptional communication skills. No two days were the same as I strategized and actualized departmental communication needs using varied channels and.
• I built and strengthened relationships with liaisons in other departments across campus, regularly recruiting colleagues to enhance our influence and increase the two-way flow of information.
• As a devotee of continuous learning, I administered and propeled our lyndaCampus implementation of the Lynda.com/LinkedIn Learning elearning platform, and served as the primary liaison for our campus' involvement in.
• A strong and confident oral communicator, I produced presentations, videos, and orientation sessions for all campus constituents.
• The consistency of my efforts to promote cybersecurity awareness led to the virtual elimination of phishing scam victims on campus.
• I also represented my department on the campus incident command team, responsible for crisis management. I've completed several FEMA training courses using the National Incident Management System (NIMS) structure for.

Valparaiso, Indiana

I was appointed to serve as the staff co-chair of the Martin Luther King (MLK) Steering Committee responsible for Valparaiso University's annual signature commemoration at a time when administration wanted to broaden ownership of the MLK observation and diversity issues.I brought organizational skills, a fresh perspective, and a respect for deadlines to a.

Valparaiso, Indiana

In 2008, a good friend and colleague asked me to co-found a non-profit organization designed to provide STEM mentoring opportunities with local professionals to middle school girls.As program director, I collaborated in developing the organization's mission, vision, program structure, goals, and assessments by envisioning the final product and working.

Valparaiso, Indiana

I was promoted to lead a team of 20+ student consultants and ensure smooth daily operations through regular training, mentoring, and the occasional disciplinary action.I administered the service request system after leading a modified RFP process to select and implement an entirely new platform.I led the team by example in providing first- and second-level.

Valparaiso, Indiana

I was promoted to assist in managing daily operations of the Help Desk and mentoring a team of 20+ student consultants.I led by example in providing excellent first- and second-level support to end users of campus technology services.I co-administered service request system, including a complete redesign and rebuild of the HEAT system to implement ITSM and.

Valparaiso, Indiana

I delivered outstanding first- and second-level support to end users of campus technology services.I maintained comprehensive knowledge of departmental services and procedures.I co-developed expansion of the student employment structure to provide career growth opportunities.

Valparaiso, Indiana

Collaborated with development officers to plan trips.Contacted donors (current and potential) to set up visits.

Master Of Arts - Ma, Arts, Entertainment, And Media Management

I earned a Master of Arts with Highest Distinction degree in Arts and Entertainment Administration.

Bachelor Of Arts - Ba, Music, German Language And Literature

Activities and Societies: Sigma Alpha Iota (President), Delta Phi Kappa (Rush Chair), ChoraleDouble majored in music and German, with a.

German Language, Literature, Art, Architecture, History, And Economics

Participated in a study abroad semester at Hochschule Reutlingen during my sophomore year.