Robert B. Email & Phone Number

Houston, Texas Area

• I am tasked with efficiently managing day-to-day information technology, developing technology budgets, maintaining client relationships and spearheading strategic information technology planning. In addition.
• Management of all day to day on-site client support teams
• Defining and communicating roles and responsibilities for team members functional and technical
• Meet service levels as mutually-agreed to with the client
• Provide escalation point for Clients for any service related issues

Houston, Texas Area

• Managed and led 6 various teams that was part of the Managed Security Services (MSS). Chaired the Security Operations Centre & Incident Response (SOC/IR), Threat Vulnerability Management (TVM), eDiscovery and Forensics.
• Training & Development: Developed SOC Analyst training and certification program.
• Investigations: Responsible for all investigations related to IT, data collection and forensic efforts.
• Communications: Communicated effectively with upper management and Board of Directors via written & oral correspondence.
• Mentoring: Provided mentorship across all managed service lines.

Houston, Texas Area

• Provided evaluation and recommendations for MSS service line procedural changes. Managed multiple technical disciplines. Assisted in project management and oversaw communications, inquiries and timelines. Ensured.
• Remote Collaboration: Worked and managed remotely with multiple location across multiple countries on MSS Service lines.
• Budget Planning: Collaborated with MSS service owners and teams to plan budget.
• Policies & Procedures: Set standard for service levels ensuring alignment with corporate and strategic policies.
• Risk Management: Attended and collaborated with the risk management team to ensure identified risks were addressed and escalated to the Risk board accordingly.

Houston, Texas Area

• Planned and directed project milestones. Negotiated lease and purchase agreements as necessary. Monitored and investigated system breaches. Drafted technical requirements documents into process and workflows. Also.
• Compliance: Conducted compliance audits which encompassed FISMA & FIPS, TAC, HIPAA, GLBA regulations
• Risk Assessment: Conducted Information Security Risks Assessments quarterly and IT Security Audit Response and Remediation annually.
• Process Development: Developed Forensic Imaging and Analysis procedures, Employee security training guidelines
• Program development: Developed security testing methodologies.

Houston, Texas Area

• Evaluated risk mitigation strategies and negotiated security weaknesses. Aligned recommendations and goals with corporate business objectives. Oversaw the hard drive encryption project from planning to closing and.
• Risk Assessment: Conducted risk assessments to ensure regulatory compliance for various enterprise clients.
• Client Service: Performed Network Maturity Assessments. Conducted IDS Evasion assessments, vulnerability assessments and penetration tests. Conducted emergency forensic investigation to identify possible security breach.
• Project Management: Oversaw all security proposals, directed all security related projects and personnel/ resources.
• Cross Team Collaboration: Worked closely with the sales, marketing, business planning to ensure alignment with corporate tactical strategies and goals.

Houston, Texas Area

• Performed penetration testing reviews to uncover weaknesses in the network and delivered findings to management accompanied by recommended resolutions. Customized penetration testing techniques. Reviewed and created.
• Risk Analysis: Conducted risk analysis for medical organizations and developed service offering to assist with HIPAA compliance. Performed vulnerability testing using Nessus, ISS Nikto and Retina.
• Technology Support: Configured local systems to use T1 point-to-point network at multiple branch locations. Designed & assisted clients in implementing network security, enterprise management, PKI & network security.
• Systems Security: Created and implemented security protocols. Installed and administered access controls for internal and external servers.
• Business Development: Oversaw activities on the progression for the development of additional service offerings.