Lee Fletcher Email & Phone Number

San Antonio, Texas, United States

United States

San Antonio, Texas, United States

Promoted to a high-profile program management role delivering strategic initiatives to elevate business performance. Own and direct 5 multi-year programs across process enhancement, control automation, risk management, learning & development (L&D), talent management, loss reduction and regulatory compliance. Lead cross-functional teams totaling 10+ members. ➤ Transformed performance of 2 programs that were behind schedule via stronger oversight, proactive problem-solving and by… Show more Promoted to a high-profile program management role delivering strategic initiatives to elevate business performance. Own and direct 5 multi-year programs across process enhancement, control automation, risk management, learning & development (L&D), talent management, loss reduction and regulatory compliance. Lead cross-functional teams totaling 10+ members. ➤ Transformed performance of 2 programs that were behind schedule via stronger oversight, proactive problem-solving and by inspiring cross-functional teams. ➤ Reduced enterprise risk by delivering 5 high-visibility regulatory compliance programs with widespread impact across the organization, ensuring on-time delivery of high-quality work. ➤ Increased stakeholder engagement and elevated performance by managing programs to enhance process and control automation, streamline reporting, reduce errors and decrease risk.➤ Minimized risk and optimized performance by delivering the Sensitive Positions HR program in just one year, meeting newly introduced regulations and federal scrutiny via robust internal control environment. Show less

San Antonio, Texas Metropolitan Area

Promoted to a Product Owner/Program Management role leading long-range goals and objectives to deliver ambitious business initiatives, compliance programs and critical support services. Bring strategic vision to life via delivery of large-scale programs (multi-year, high-cost and broad scope) while ensuring alignment with business objectives. Collaborates with senior executives and cross-functional teams to plan and develop deliverables, required resources, roadmap, budget and timing for… Show more Promoted to a Product Owner/Program Management role leading long-range goals and objectives to deliver ambitious business initiatives, compliance programs and critical support services. Bring strategic vision to life via delivery of large-scale programs (multi-year, high-cost and broad scope) while ensuring alignment with business objectives. Collaborates with senior executives and cross-functional teams to plan and develop deliverables, required resources, roadmap, budget and timing for programs. Led matrixed teams of 15 SMEs.➤ Spearheaded mission-critical first-year RCSA (Risk and Control Self-Assessment) programs to elevate performance, improve regulatory compliance and minimize risk.➤ Launched Agile management practices and facilitated creation of the 3-year strategic roadmap for the Business Process Management team.➤ Enriching performance in closing processes, risk management and control gaps to meet compliance and business enhancement objectives. ➤ Led enterprise-wide program to remediate RCSA-identified issues and enhancement opportunities to comply with a consent order by the federal Office of the Comptroller of the Currency (OCC).➤ Delivered the second-year RCSA 2.0 program, revising the RCSA categories companywide, setting the foundation for assessing future work to avoid or remediate any gaps in performance. Show less

San Antonio, Texas Metropolitan Area

Recruited as Chief of Staff to an executive leader (Executive Director and later AVP, Assistant Vice President) managing communication and presentations. Elevated stakeholder engagement by engaging business partners and leaders to drive the Business Process Management transformation enterprise-wide.

San Antonio, Texas Metropolitan Area

Elevated stakeholder engagement by enriching relationships via effective communication as the USA Director for a Honduran NGO providing support and relief to underserved populations totaling 150,000. Met with Honduran government representatives to win approval and buy-in for ambitious programs.➤ Defined and executed the strategic vision for growth; designed and delivered leadership development seminars for Predisan Honduras team of 300 employees across 35 healthcare clinics.

Lima, Perú

Developed and managed the work planning, including milestones and contingency plans, based on budget, timing and enterprise needs. Created an organization to address the spiritual, emotional and physical needs for a city of 10 million people with extreme poverty. Led cross-functional teams with 50+ volunteers. ➤ Enriched succession planning by creating and delivering talent management programs, building a cohesive faith community still leading humanitarian programs today. ➤… Show more Developed and managed the work planning, including milestones and contingency plans, based on budget, timing and enterprise needs. Created an organization to address the spiritual, emotional and physical needs for a city of 10 million people with extreme poverty. Led cross-functional teams with 50+ volunteers. ➤ Enriched succession planning by creating and delivering talent management programs, building a cohesive faith community still leading humanitarian programs today. ➤ Refined program management skills by navigating the labyrinth of government bureaucracy in Spanish to found a nonprofit organization and later a successful small business. -----Additional experience in project management and HR at Hendrick Medical Center in Abilene, Texas. Show less

Bachelor Of Arts - Ba, Political Science And Government

Activities and Societies: Pope Fellows distinction; University Scholar; Servant Leader Award

Master Of Arts - Ma, International Relations And Affairs

Activities and Societies: Stormie L. Schott Outstanding Graduate Student

Graduate Certificate, Leadership And Supervisory Management