Head Of Product: On-Demand Logistics
CurrentPromoted to develop and subsequently lead a customer-centric core vertical focusing on meal, grocery, and convenience delivery, as well as ride-hailing, taxi, and micromobility sharing platforms.• Identified Mapbox’s market fit for logistics providers with a <36 hour order-to-fulfillment sequence’s geospatial needs. Secured staffing and implemented a consultative, multi-functional customer engagement strategy capturing an $11.0M contract to replace DoorDash’s entire geospatial stack, growing total Mapbox company revenue by 3%.• Replicated and scaled the winning processes to increase total existing vertical revenue by 72.5% ($2.5M) through increased targeted engagement of existing customers outside of renewal sequences, as well as expanding new customer adoption by 19.1% across the vertical.• Defined the vision, strategy, and business case to launch the On-Demand Logistics vertical and transformed that into well-defined product roadmaps, requirements, and go-to-market motions, resulting in On-Demand Logistics being the second vertical selected for major Mapbox investment.• Boosted community engagement by serving as the voice of the product for Mapbox’s Developer Conferences and industry panels to audiences including C-suite and potential customers.