Sales Development Representative with extensive experience in lead generation, client engagement, and achieving revenue targets. Demonstrated success in surpassing KPIs and optimizing sales funnels through multi-channel prospecting across phone, email, and social platforms. Skilled in CRM management, leveraging Salesforce to prioritize leads and qualify opportunities, contributing to over $8M in sales revenue and over 90,000 successful cold calls. Known for an adaptable, collaborative approach in fast-paced environments, with a strong drive for continuous improvement in high-impact sales roles.Outside of being an SDR, I enjoy:-Powerlifting - I broke the World Record in the Deadlift - Deadlifted 475lbs at a bodyweight of 127lbshttps://drive.google.com/file/d/1b2Njx8BNBUNv7ionav6fgGegRmyXAg1p/view?usp=sharing*This is where I learned about hard work and discipline - 2 workouts daily, strict diet, and visualization - nonstop for years*-Travel - I’ve been to 48 of the 50 States-Self Improvement - I’m constantly working on getting better everyday.This year, to continue improving my skills, I enrolled and graduated from CourseCareers Sales Development Representative Program. I also attended the Salesforce Live Tour Seminars this year to see how I can use AI to add to my performance.More about me:Consistently exceeded sales goals through strategic lead generation initiatives / Demonstrated problem-solving skills in resolving complex customer issues effectively / Lead generation through cold calling, email, LinkedIn, SEO, PPC, Youtube, Newsletters, and Social Media / Proven success in lead generation across B2B and B2C markets / Utilized empathy to build strong client relationships and trust / Strong ability to multi-task while managing multiple sales pipelines / Advocate for diversity as a Black professional in tech industry / Efficient scheduling of appointments to maximize outreach and follow-ups / Focused on customer orientation to enhance overall satisfaction and retention / CRM experience (Salesforce & Hubspot) / Excellent communication skills driving successful email outreach campaigns / Collaborative team player, working cross-functionally to achieve sales targets
Freelance
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Sales Development RepresentativeFreelance Apr 2017 - Present-Generated $8M+ in sales revenue by proactively identifying, qualifying, and pursuing high-potential sales opportunities across multiple client accounts.-Increased monthly sales by 300% through targeted cold calling, strategic email sequencing, and optimized SEO tactics, tailored to diverse client needs.-Managed lead pipelines in Salesforce, cultivating strong client relationships that resulted in repeat business and client referrals, effectively expanding client portfolios.
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Customer Success ManagerFreelance May 2013 - Present-Delivered support to 3,000+ customers across email, chat, text, and phone, assisting with order placement, product inquiries, and issue resolution, ensuring a positive customer experience.-Collaborated with cross-functional teams to effectively resolve complex customer issues, continuously enhancing the buyer journey.-Created video tutorials and resources to improve customer education and streamline self-service options, driving higher satisfaction and retention rates.
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StudentCoursecareers Dec 2023 - Mar 2024Metuchen, New Jersey, United States- Learned terminology for many of the processes I was already using in my current position. Focused specifically on the Tech Industry, it's sales cycle, tools, and technology.- During the course, in addition to the cirriculum, I read "How to Win Friends an Influence People", "Fanatical Prospecting", and "SPIN Selling".- Implemented SPIN and BANT into my current client qualification calls.- Learned B2B and B2C outreach techniques for multiple channels and developed templates that… Show more - Learned terminology for many of the processes I was already using in my current position. Focused specifically on the Tech Industry, it's sales cycle, tools, and technology.- During the course, in addition to the cirriculum, I read "How to Win Friends an Influence People", "Fanatical Prospecting", and "SPIN Selling".- Implemented SPIN and BANT into my current client qualification calls.- Learned B2B and B2C outreach techniques for multiple channels and developed templates that can be used at any company.- Built a familiarity with organizational structure, ideal customer profiles, buyer personas, sales cycles, prospecting, researching, and sales cadences. Show less -
TeacherElizabeth Board Of Education Sep 2013 - May 2019Elizabeth, New Jersey, United States-Developed engaging lessons by simplifying complex concepts, fostering student trust, and building lasting relationships.-Built leadership, public speaking, and communication skills that directly translate to roles in customer success and sales development.-Time Management & Prioritization: Experienced in managing multiple responsibilities and prioritizing tasks effectively, ensuring efficient handling of sales pipelines, follow-ups, and client meetings.
Robert Ingram Education Details
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Bachelor Of Science In Environmental Policy, Institutions And Behaviour
Frequently Asked Questions about Robert Ingram
What company does Robert Ingram work for?
Robert Ingram works for Freelance
What is Robert Ingram's role at the current company?
Robert Ingram's current role is Sales Development Representative | Business Development Representative | Bringing in a Full Schedule of Qualified Meetings | SDR / BDR | See My Results Below.
What schools did Robert Ingram attend?
Robert Ingram attended Rutgers University-New Brunswick.
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Robert Ingram
Chicago, Il2blackenterprise.com, blackdoctor.org -
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3gsk.com, hatterasvp.com, hatterasvp.com
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Robert Ingram
Santa Fe, Nm3yahoo.com, roxhillmedia.com, roxhillmedia.com -
Robert Ingram
Levittown, Pa3hotmail.com, hotmail.com, congoleum.com5 +170353XXXXX
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