Robert Ingram work email
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Robert Ingram personal email
A proven leader with extensive experience developing innovative solutions to drive sustainable change for large corporations. In-depth expertise in identifying and resolving complex strategic, operational, and customer facing issues. Recent accomplishments include:- Strategic post merge operational consulting for 26MM subscriber base. Program management of over 160 customer care standardization opportunities.- Designed and implemented large scale strategic initiative to retain customers and streamline collections resulting in over $40M in annual savings.- Designed and implemented a scalable systemic IT solution to eliminate repetitive tasks
Comcast West Division
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Sr. Director Payment ServicesComcast West Division Jun 2017 - PresentGreater Salt Lake City Area
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Strategic Operations Consulting ServicesTop 5 Cable Company Nov 2013 - May 2017Providing Strategic Operational Consulting Services to a Leader in the Telecommunications Industry.- Post merger program management including analysis, recommendations and support for key initiatives and system integration.- Strategic and operational support for Billing and Collections overseeing $113MM in bad debt.- Implemented strategic realignment of end to end collection efforts to create $12MM revenue opportunity and eliminate $8MM in annual non-pay activity. - Implemented behavioral analysis and introduced automation to drive significant retention savings and operational cost reduction. - Performed strategic end to end analysis to identify synergies across commercial and residential customer bases.
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Vice President Project Management - OperationsCablevision Jun 2013 - Sep 2013Melville, NyPerformed strategic assessment and consolidated over 130 strategic Customer Care projects representing $20M in annual spend. -
Vice President Of CollectionsCablevision Mar 2006 - May 2013Jericho, NyResponsible for Credit and Collections across 3.2M customer base (policy, process, technology and operations).
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Managing Director Of Performance Planning - Field OperationsCablevision Mar 2002 - Feb 2006Bethpage, NyDeveloped and implemented innovative strategies to support product releases, realize sustainable operational improvements, improve the customer experience and reduce cost for $600M operation.
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Consultant ManagerArthur D. Little Inc. Consulting Jan 1999 - Feb 2002Strategic Operational Consulting focusing on performance/process improvement and supply chain/logistics
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ManagerUps Nov 1986 - Dec 1998New York CityLogistics support for high revenue corporations
Robert Ingram Skills
Robert Ingram Education Details
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Industrial Engineering -
Finance
Frequently Asked Questions about Robert Ingram
What company does Robert Ingram work for?
Robert Ingram works for Comcast West Division
What is Robert Ingram's role at the current company?
Robert Ingram's current role is Sr. Director Payment Services at Comcast West Division.
What is Robert Ingram's email address?
Robert Ingram's email address is in****@****ine.net
What schools did Robert Ingram attend?
Robert Ingram attended Columbia University In The City Of New York, Hofstra University.
What are some of Robert Ingram's interests?
Robert Ingram has interest in Tuff Mudderer, Kempo Mixed Martial Arts (Purple Belt), Jujitsu, Mountain Biking.
What skills is Robert Ingram known for?
Robert Ingram has skills like Strategy, Business Process Improvement, Management, Process Improvement, Cross Functional Team Leadership, Telecommunications, Vendor Management, Strategic Planning, Project Management, Call Centers, Operations Management, Executive Management.
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Robert Ingram
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Robert Ingram
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Robert Ingram
Sales Development Representative | Business Development Representative | Bringing In A Full Schedule Of Qualified Meetings | Sdr / Bdr | See My Results BelowNew York City Metropolitan Area
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