Robert Lowman, Enp Email & Phone Number

Information Technology- Public Safety - Corrections

Interfaces with departmental users to troubleshoot and resolve technical issues. Troubleshoot and support all technical systems and software used in the Public Safety Communications Center. Develops and maintain systems documentation. Keeps concise records for inventory and user management. Must be detail oriented, keep abreast of current technology, follow established standards, and makes suggestions for improvement. Performs tasks as a backup for other Technical Support Specialist. Performs related work as required. Manages the Pasco County Master Street Address Guide and works with Local Exchange Carrier to manage accuracy of the 911 database. Works with the IT department to manage the CAD systems and performs updates to all systems as necessary. Responds to Public Information requests through the preparation of audio recordings and CAD reports as requested.This position will assist in the support of the technical equipment and software utilized in the Public Safety Communications Center by configuring, troubleshooting, and maintaining equipment and systems. Works closely with the Pasco County IT Department, contracted E911 Phone systems technician, and other outside agencies as necessary to ensure proper operations of all systems.

Tampa/St. Petersburg, Florida Area

Answers non-emergency and 911 emergency requests to assist public and staff with emergency and non-emergency public safety assistance. Performs communications work involving the processing of Enhanced 9-1-1 calls and dispatching fire and EMS equipment. Processes routine and emergency calls, which requires following prescribed standard operating procedures. Transfers callers to other emergency response agencies such as law enforcement following prescribed procedures. The ability to quickly determine the nature of the emergency from information provided by emergency personnel or the public and initiate appropriate action. Offer pre-arrival medical instructions via telephone per established protocols. Work in a fast paced, high call volume, call center environment. Operates communications and associated peripheral equipment to dispatch assistance units, and enter call records into computer aided dispatch system (CAD). Performs related work as assigned Supervises and performs periodic evaluations of the Emergency Communications Officers on the shift assigned. Understanding of the 9-1-1 telephone system and its general operating procedure. Operates communications and associated peripheral communications equipment to dispatch assistance units. Maintains required files, records, and accurate communication logs of pertinent transmissions of incoming and outgoing calls. Assists and supports all personnel as needed. Contributes to the updating and maintenance of the CAD system. Actively participates in the following: Quality Assurance program as it relates to the Emergency Communications Section; scheduled S.O.G. reviews; monthly team training and other programs as directed by the PSAP Manager. Works closely with Department and Section staff in ensuring high standards of conduct and job performance are maintained.

Lecanto, Florida

Provides first aid for body trauma while remaining alert to psychological conditions and effects. Assist paramedic in BLS skills and patient care.Provides emergency response to 911 calls, including traffic accidents, domestic violence, fires, explosions, accidents, and serious sudden illnesses.Drives the ambulance in an emergency and non emergency mode in a safe manner.Write legal reports and types narratives through a computer generated program.

St. Petersburg, Florida

Assisted in direct or indirect patient care, assisting the nurse or doctor in procedures.Responsible for EKG's, Phlebotomy, transportation of patients to a medical floor.Occasionally filled in as Ward Clerk and Mental Health Tech when needed.

Largo, Florida

Provided emergency response to 911 calls, assisting the paramedic with BLS care, driving an ambulance to and from a scene in an emergency or non emergency mode in a safe manner.Par-level and exchange cart distribution to all units and procedure areas in a timely manner.Worked in Materials Management stocking and re stocking ambulances making sure the ambulance is ready at all times, checking out equipment and narcotics to paramedics, and checking the equipment back in at the end of a paramedics shift.Dispatched ambulances utilizing system status management, dispatching the closest appropriate ambulance to a scene call. Monitoring all radio traffic.Drive the freight liner ambulance through a contract for All Children's Hospital ensuring safe driving operations and stocked equipment of the truck.