• Developed and executed teaching modules in statistics for higher education students, leading to improved academic performance. • Conducted research on the advantages of technology utilization in education, preparing it for submission to a globally recognized scientific journal. • Shared research insights at the SE DSI Conference 2023 and proposed a project to the NSF for national funding. • Served as a guest lecturer for undergraduate statistics courses, illustrating the extensive practical applications of statistics.

• Developed robust interpersonal skills through interaction with a diverse student body, enabling personalized assessment and provision for their unique requirements. • Provided expert writing guidance to a range of clientele, enhancing clarity, grammar, structure, and style in various forms of written communication, resulting in improved readability and effectiveness.

• Assisted in the development and implementation of strategic business plans to expand Siemens Energy’s market presence.• Conducted comprehensive market research to identify potential business opportunities and partnerships.• Collaborated with cross-functional teams including sales, marketing, and engineering to drive business development initiatives.• Identified, evaluated, and established strategic partnerships that aligned with Siemens Energy’s business objectives.• Created marketing materials such as presentations, newsletters, and project updates to communicate project progress and outcomes, ensuring all stakeholders were informed and engaged.

• Utilized advanced data analysis techniques to scrutinize over 500,000 data points from call records, successfully identifying key trends in call volume and call type.• Devised an innovative strategy for the contact center that could effectively reduce call volume and outsourcing costs while preserving high levels of customer satisfaction.• Effectively presented recommendations and implementation strategies to the executive board in a formal setting.