• Responsible for daily operations of two Seattle area coffee shops.• Managed and scheduled staff of 20+. Educated and trained new staff members. Managed payroll and timekeeping as well as terminations.• Managed product inventory and merchandising for both stores.• Worked with the leadership to set annual goals and marketing plans.• Screened and interviewed job applicants. • Ensured compliance with all local, state, and federal regulations.

• Created the demonstration kit used in Cafe Ladro locations and other wholesale clientele.• Educated customers about product by giving live demonstrations of how to brew our product while explaining where it came from and how it was different than our competitors.• Networked with potential clients and coordinated wholesale demonstrations.• Built and maintained relationships with existing clients.• Prepared and executed new menu implementations.• As assistant manager, supported management in all aspects of store business. Directed team members on effective operations and procedures to maximize team efficiency.• Promoted June 2011. Left to pursue interest in nursing.