As the only I-O psychologist on staff, I provide a range of services externally for government clients and internally for corporate leadership.- Collaborate with government and contracted personnel (including USTRANSCOM and Air Force Research Laboratory) to facilitate design, development, and implementation of a new software application to enable enhanced operational effectiveness. This includes utilization of various research, coaching, designing, and planning techniques to support a large-scale change effort.- Conduct process and experience analysis to inform and design process improvements- Provide employee and user experience expertise to a software development team, including business analysis and user interface design.-Lead the design and implementation of a project management office- Support the design and delivery of an agile lean six sigma training course.- Facilitate team and organizational learning through a lessons learned process.- Chair the research and organization development communities of practice to encourage sharing of methods, theory, and practical consultation.

Serve as research SME on multiple interdisciplinary Research and Development (R&D) contracts utilizing concepts from Agile development to enhance organizational effectiveness. Activities include product development such as assessment, software, and knowledge management solutions, process consultation, and conceptual modeling. I also support reporting and business develoment.Outside of contract activity, I manage the Lessons Learned Program and support HR operations as needed (e.g., selection, onboarding, training, offboarding, job analyses, employee surveys, and process mapping). I also implemented two forums (Organization Development & Change and Research) to enable collaboration across practitioners.

Serve as Management TA to teach Project Management and Organizational Behavior.--- Responsible for up to 100 students at a given time. --- Produce and lecture project management and organizational behavior content. --- Use learning management system to administer and store course content and track student activity.--- Facilitate group discussions and administer exams.--- Establish frame of reference with other graders on coursework including essays and presentations.--- Coach students 1 on 1 during office hours.

Worked with several organizations in St. Louis area on various projects including:--- Climate survey and feedback--- Training needs assessment, course development, implementation, and effectiveness assessment--- Job analyses--- Employee/student selection system design--- Stress management resources

Support HR department in a wide range of generalist duties.--- Lead system-wide job analysis project to ensure accurate job descriptions.--- Identify top talent in various positions via creation of structured job application scoring guide.--- Administer and score pre-employment cognitive ability tests.--- Coordinate interview schedules with hiring managers and desirable candidates.--- Track and document hiring progress for all positions.--- Support preparation for open enrollment.--- Prepare and send COBRA and rejection letters.--- Support employee handbook improvements.

Support T&OD Manager in onboarding, leadership academy, training course development, and training effectiveness assessment.--- Develop virtual training resources for employees including conflict management, project management, and emotional intelligence.--- Identify areas of improvement in on-boarding process to ensure new hires get acclimated to the City.--- Conduct training assessment for reaction and learning data and make recommendations for behavioral and ROI assessment--- Provide consultation for design and curriculum of Leadership Academy.

- Survey residents and contractors for participation in Backflow Prevention Program and collect, store, interpret, and act on responses.- Maintain administrative responsibility for incoming and outgoing emergency and non-emergency J.U.L.I.E. requests.- Fulfill Freedom of Information Act requests from the community.- Receive, distribute, issue, and manage construction permits.- Coordinate construction inspections with inspectors, contractors, and property owners.- Assist with accounts payable as necessary.

- Represent the City via telephone, email, letters, and face-to-face interactions.- Liaison for: Water, Sewer, Street, Engineering, Zoning, Building, and Rental Departments.- Perform administrative duties related to property maintenance issues while working with code enforcement, home owners, property managers, and tenants.

- Operate cash register and handle financial transactions.- Enforce company policies to disgruntled customers while exercising Customer Resource Management. - Train new employees on policies and procedures.

- Assist customers in need of help, including locating merchandise, bagging groceries, and retrieving carts/baskets. - Restore inventory and ensure a clean and safe work environment for both employees and customers.- Stock shelves and front face products to ensure visibility for merchandise.