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Over 2 decades in IT including executive leadership roles in the past 12 years; Responsible for Business Growth, Global Delivery, Operations for world-wide Customers. Transformative IT Leader with over two decades of experience in the IT Services, Software, Energy & Utilities, Retail industries; Executed more than a dozen large transformation programs and led large distributed team members world-wide; Experienced in translating business drivers into IT Strategy and roadmaps; Negotiated vendor contracts over $50 million and led large budgets (CapEx and Opex); Led ISO 27001:2013 certification of business unit; A relationship builder and above all a “people” person.
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Chief Information OfficerBunker Hill CcBoston, Ma, Us -
Chief Information OfficerEdison State Community College Oct 2023 - PresentPiqua, Ohio, United StatesChief Information Officer and Head of IT, overseeing technology solutions for Edison State's 4 campuses; enabling technology solutions for students, faculty, and staff -
Executive Vice President, Client ServicesCatchpoint Aug 2021 - Sep 2023Bengaluru, Karnataka, IndiaGlobal Delivery Head – Services and Support; Ensure delivered best in class financial for the geography; Led Transformational AI initiatives to significantly improve Customer Experience Establish, attract and continually scale with top class talent; Responsibility included Optimal Customer Experience, P&L Management, Delivery and Growth across business. -
Country Head And Managing DirectorSmartshift Technologies Nov 2016 - Jul 2021Bengaluru Area, IndiaBoard member and head of India operations for Captive Center; As India Country Head, accountable for Revenue, Delivery, Operations for Global Customers; Successfully led ISO 27001:2013 certification program for the business unit; Grew team by 100% and curbed attrition below 7%; Led teams to deliver transformational Cloud Migration and Automated Legacy SAP upgrade solutions to global customers; Track record of delivering financial outcomes consistently. -
General ManagerMcfadyen Solutions Jan 2014 - Oct 2016BangaloreMNC Captive Center Head; Setup new offices, Formed teams, recruited using the "TopGrading" methodology, accountable for large scale eCommerce implementation for fortune 500 retailers around the globe; Led cross functional teams; Oversaw scrum methodology while delivering solutions to global customers -
Avp, Global Delivery ManagementMcfadyen Solutions Feb 2012 - Jan 2014
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DirectorSatmetrix Systems - Trivandrum, India Nov 2010 - Feb 2012Thiruvananthapuram Area, IndiaWas the bridge between the Product and Services teams and later took on the responsibility of the entire Professional Services teams; Delivered NPS solutions to global clients; Led Implementation and QA teams; Curbed attrition to single digits. -
Service Delivery ManagerNstar - Westwood, Ma, Usa Jun 2006 - Oct 2010Greater Boston AreaManaged outsourced contracts and vendors while leading Customer Care applications; -
Technical LeadCapital One - Framingham, Ma, Usa Apr 2005 - Jun 2006Framingham -
Applications LeadNuance Communications Jun 2001 - May 2005Greater Boston Area -
Senior ConsultantInfoimage - Needham, Ma, Usa Jan 1999 - Jun 2001Greater Boston Area
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Senior Software EngineerIbm Nov 1996 - Oct 1998Bengaluru Area, India
Rajesh Menon Skills
Frequently Asked Questions about Rajesh Menon
What company does Rajesh Menon work for?
Rajesh Menon works for Bunker Hill Cc
What is Rajesh Menon's role at the current company?
Rajesh Menon's current role is Chief Information Officer.
What is Rajesh Menon's email address?
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What are some of Rajesh Menon's interests?
Rajesh Menon has interest in Disaster And Humanitarian Relief, Environment, Education.
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Rajesh Menon has skills like Leadership, Management, Resource Management, Risk Management, Sdlc, Professional Services, Pmo, Software Project Management, Program Management, Project Planning, Requirements Analysis, Budgets.
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Rajesh Menon
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Rajesh Menon
New York City Metropolitan Area -
Rajesh Menon
Groton, Ma1maark.com
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