Robert Mersereau Email & Phone Number

New Orleans, La, Us

New Orleans, Louisiana, United States

Work with customers to leverage the QuickBase platform by building custom applications with them, and enabling customers to build themselves- Own the technical and functional implementation of Quickbase for new and existing customers- Provide industry insights and technical expertise- Share best practices, propose application designs, and implement workflow automation

Remote

Partner with business stakeholders and end users to understand process needs, brainstorm solutions, and leverage Low Code Application Platforms (LCAPs) as enabling technologies for sustainable process improvement

Gaithersburg, Maryland, United States

Lead process improvement efforts across organizationDeveloped Operations Management database using low code application platform (QuickBase), deployed to over 400 users in 12+ organizations over 6 months

Grand Rapids, Michigan, United States

COVID Testing Workflow improvements:- Increased capacity from 2,000 to 7,000 PCR tests per day- Built prototype data management tools in Excel VBA and Google Sheets- Created specimen handling workflows to validate data and ensure quality- Trained frontline staff and healthcare facilities on data entry and quality assurance

Greater Grand Rapids, Michigan Area

- Facilitate problem solving discussions with leadership to focus strategy and build action plans- Build data analysis and decision support tools for inventory and production planning- Train colleagues in Excel Data Analysis and Value Stream Mapping

Greater Boston Area

Greater Boston Area

Lead team of industrial engineers engaged in organization-wide continuous improvement

- Facilitate Lean Process Improvement Kaizen Workshops- Train management and front-line staff on Lean Process Improvement principles- Manage cross-functional projects throughout organization

Montreal, Quebec, Canada

-Developed business intelligence database for a large financial institution to analyze $3Bn in spending for procurement and supply chain processes-Trained and coached core group of users at client to maintain and manage database -Created complete documentation and user manuals for database, including a set of standard reports with detailed interpretation guides-Performed Lean operations analysis for high tech manufacturer, creating value stream map of complete final assembly process -Conducted interviews with production staff to fully understand root causes of waste including non-conformity rework, task sequencing, lead time, and material flow -Identified several million dollars in savings from inventory reduction, shortened lead time and first time quality improvement for production operations

-Coached students on Six Sigma (Statistical Quality Control) concepts and tools -Developed and managed course curriculum and logistics for 175 students -Managed instructional technology for 75 distance learning students in 6 countries

Heidelberg Area, Germany

-Initiated Lean transformation on pilot production line prior to global launch -Recommended process improvements saving $940K in costs, $1.1M in capital -Resolved throughput constraints and sources of defects using Six Sigma methodology -Collaborated with overseas colleagues to leverage savings at future production sites

-Advised engineering students on study abroad programs-Coordinated programming and publicity for campus events-Developed and managed information and database systems-Performed various clerical office duties

-Collaborated with professors in developing and delivering Lean curriculum -Facilitated workshops for Lean Healthcare and Lean Manufacturing trainings -Instructed participants in both French and English

-Taught Value Stream Mapping to process engineers in automotive manufacturing plant -Collaborated with management to create Future State Maps -Re-designed processes and layouts to achieve Future State using Lean Principles -Worked in teams on Kaizen events across several departments in two facilities -Developed, proposed, piloted and implemented new Kanban system

2009 Master Of Science, Industrial And Operations Engineering

2008 Bachelor Of Science, Industrial And Operations Engineering

Study Abroad, Study Abroad - Engineering

Study Abroad, Study Abroad - Engineering