Rachel Griffiths Email & Phone Number

Atlanta, GA, US

Greater Atlanta Area

• Partnership Through Best Buy Co., Inc
• Pioneered development of program called "Teen Girls In Tech"
• Provided support and vision for teen young ladies to encourage women to follow S.T.EM. (Science, Technology, Engineering, Math)
• Coordinated outreach efforts to promote community organizations serving a wide range of community youth
• Provided individuals and families with information and resources to connect with available programs

Greater Atlanta Area

• Increased sales from 3.2 million to 4.1 million dollars over 4 quarters, while driving positive outcomes of key sales indicators within the department
• Motivate, coach, recognize, and performance manage employees to reach full potential and ensure customers were met with a seamless experience
• Engage customers using selling skills to build complex, connected solutions while maintaining a balance of high velocity and high service
• Generated sales by prospecting leads, cold calling and negotiating advantageous deals
• Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives
• Implemented professional sales presentations to creatively communicate product quality and market comparisons

Greater Atlanta Area

• Delivered an exceptional level of service to each customer by listening to concerns and answering questions
• Develop, maintain and communicate strong personalized service and exceptional level of expertise for customers
• Being an expert in sales, with a demonstrated ability to motivate and lead a group of salespeople to excellence
• Conduct sales and service role-plays to assist each employee in providing complete solutions to each customer
• Protected company reputation and built a loyal client base by working relentlessly to resolve problems and improve customer satisfaction
• Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings

Greater Atlanta Area

• Ensure all aspects of the sales floor or area are commercially strong and operationally in-line with the store standards
• Have excellent customer service skills and maintain a friendly, professional behavior at all times
• Have interpersonal skills, be able to work well under pressure, multi-task, and follow direction
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
• Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions