Rodd M. Hinson, Ba, M.Ed Email & Phone Number

Poughkeepsie, New York, United States

Temporary work assignments, providing customer service and administrative support.

Wappering'S Falls, Ny

Provided customers with product information for one of the top industry leaders in event planning supplies and accessories. Assisted in the daily operations of the front of the house to achieve targeted productivity, inventory control, sales, and provided supervised training with onboarding new associates.Drive performance across key weekly, monthly, quarterly, and yearly metrics, such as elevating store to become second in the district at least 8 consecutive months.Generate new business growth and sales excellence, increasing revenue using proven sales strategies and cross-selling techniques.

Hawthorne, Ny

Facilitated evidence-based health education and substance use prevention programs for at-risk youth and young adults.Oversaw program operation, tracked statistical data on program key point indicators, program funding, staff retention, facility maintenance, planned and organized community events.Developed social media content and community outreach to educate and promote prevention and treatment workshops targeting individuals and communities.

Valhalla , Ny

Managed program operations for two mental health residential service programs and 17 residential properties in three locations throughout Putnam County, NY.Led program budget of $360K to ensure fiscal responsibility, cost controls, and bottom-line growth.Oversaw program logistics, including housing, transportation, financial disbursements, procurement, and worked cross-functionally with vendors

Managed a team of 47 employees provided operation logistics and quality control for a 1001 bed homeless shelter operated under contract by the New York City Department of Homeless Services (DHS).Oversaw the day-to-day operation of the Client Service department managing food service, housekeeping linen and supply; building maintenance, repairs, and improvements; transportation, and housing assignment.Maintained direct oversite of employee payroll, performance, evaluations, training and development, recruitment, and retention of staff.Ensured facility complied with all applicable safety laws and regulatory agencies.Monitored departmental and implemented process improvement plans when appropriate.Maintained records of daily operations and investigated complaints and incidents.

Westchester, Ny

Developed a Community Work Experience Program offering on-going job readiness training, educational and vocational guidance services to 15 – 40 program participants; administrating career assessment, facilitating workshops;m, analyzing client’s interest, aptitude, and abilities for vocational and career planning.

Associate Of Arts - Aa, Baking And Pastry Arts/Baker/Pastry Chef

Candidate for Associate in Occupational Studies, Baking and Pastry Arts

Bachelor Of Arts - Ba, Psychology

Master'S Degree (M.Ed), Educational Psychology