Rachel Moore Email & Phone Number

Belfast, Gb

Northern Ireland, United Kingdom

Northern Ireland, United Kingdom

Buckingham Palace, London

Buckingham Palace

Gold Coast Mc, Queensland, Australia

Sse Arena, Belfast

• Front of house, media and corporate hospitality contact and ticket distributer, customer service and assisting with the co-ordination of intermission entertainment• Work closely with Operations and Marketing manager and liaise and communicate with SSEArena Event Management team, security, stewards, box office, production team, game night volunteers and contractors to ensure delivery of successful game night• Assisted with the planning and management of the 2014/2015 Awards night… Show more • Front of house, media and corporate hospitality contact and ticket distributer, customer service and assisting with the co-ordination of intermission entertainment• Work closely with Operations and Marketing manager and liaise and communicate with SSEArena Event Management team, security, stewards, box office, production team, game night volunteers and contractors to ensure delivery of successful game night• Assisted with the planning and management of the 2014/2015 Awards night and various other media and video shoots Show less

Northern Ireland

Lisburn, Northern Ireland

Belfast / Glenarm Castle And Estate

• Coordinate and oversee multiple aspects of the two festivals, liaising with Glenarm Castle, artists, keynote speakers, artists, exhibitors, food vendors, youth leaders and other connected agencies and groups• Event Controller role throughout the festivals• Managed high profile visit from Deputy First Minister Martin McGuinness to the festival• Supervision and training of volunteers• Coordination of other events including corporate breakfast and cross-community peace event… Show more • Coordinate and oversee multiple aspects of the two festivals, liaising with Glenarm Castle, artists, keynote speakers, artists, exhibitors, food vendors, youth leaders and other connected agencies and groups• Event Controller role throughout the festivals• Managed high profile visit from Deputy First Minister Martin McGuinness to the festival• Supervision and training of volunteers• Coordination of other events including corporate breakfast and cross-community peace event in the Waterfront studio with Lord Mayor of Belfast and Archbishop of Canterbury, Justin Welby• Driving ticket sales, particularly through Digital Marketing but also through telephone andpersonal contact Show less

Customer Assistant role 2007 - 2013.Trainee Management Programme 2013 - 2014.Section Manager 2014 - left to pursue full-time study MSc Event Management. •To execute and oversee the delivery of high quality service, standards and care to all customers• Monitor and drive Commercial store and departmental performance and work to targets• Plan and manage departmental layout moves and retail events such as Christmas food ordering and Flowers and plants for Valentines and… Show more Customer Assistant role 2007 - 2013.Trainee Management Programme 2013 - 2014.Section Manager 2014 - left to pursue full-time study MSc Event Management. •To execute and oversee the delivery of high quality service, standards and care to all customers• Monitor and drive Commercial store and departmental performance and work to targets• Plan and manage departmental layout moves and retail events such as Christmas food ordering and Flowers and plants for Valentines and Mothers Day (Dept. weekly takings of up to £90k)• Plan appropriate staffing levels and directly line manage approximately 25 staff members • Duty management responsibilities, including liaising with external contractors, auditors, visitors and pre opening and closing checks – including cash handling, legal and compliance checks and working to promote sustainability with green initiatives and focus on charity and community • Be proactive in expanding own learning as part of Continuous Performance Review Show less

Sse Arena Belfast / Kingspan Stadium / Various Outdoor Venues

Incorporating roles such as health & safety, first aid, protection of children and vulnerable adultsas well as managing ambiguity and continuous risk assessment/management to work as part of a team to ensure that customers have a safe and enjoyable event

Master Of Science (Msc), Event Management, Pass With Distinction

Research dissertation examining purpose built and non-purpose built venues for events and the challenges and opportunities that they.

Bachelor Of Science (Bsc), Nursing Science (Child Branch), 2:1

Activities and Societies: 6 week International Elective placement with University of Queensland, Australia and Mater Children's Hospital.

Cert Iv Pastoral Leadership, Theological And Ministerial Studies, Certificate Iv

Activities and Societies: Events and Conference team volunteer

A-Levels And Gcses

• A levels A (History) A (Religious Studies) B (Government and Politics) • GCSEs A* (Religious Studies) 2A (English & ICT) 7B.